11:30 am to 12:30 pm | Running Legal Ops like a Business – The Core KPI’s of a Modern Legal Department
- Moderator: Steven O’Donnell, Head of Product Marketing – MITRATECH
- Panelist: Caitlin Perrazo, VP Strategic Planning
- Panelist: James Michalowicz, Senior Manager – Legal Operations Business Performance – TE
- Panelist: Jennifer McCarron, Head of Legal Operations – Netflix
2:00 pm to 3:00 pm | Key Findings from the Fortune 500 – A Legal Ops Pioneer Reveals All
- Moderator: Brian McGovern, Executive Director, Strategic Programs – MITRATECH
- Panelist: David Cambria, Chief Services Officer – Baker McKenzie
- Panelist: Julie Heller, Vice President Knowledge Management and Information Governance
- Panelist: Paul Lanzone, SVP Global Legal Delivery – DXC
3:30 pm to 4:30 pm | Flipping Ratios: How to Control Outside Counsel Spend & Bring Work Back In-House
- Moderator: Dave Dietering, VP of Global Support – MITRATECH
- Panelist: Kate Orr, Senior Innovation Counsel – Orrick, Herrington & Sutcliffe
- Panelist: Constance Mockaitis, Associate Director, Information Governance & eDiscovery Operations – AbbVie
- Panelist: Toby Brown, Chief Practice Management Officer – Perkins Coie
- Panelist: David Schumacher, GELRT Managing Attorney – GSK
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