隐私声明
Mitratech Holdings, Inc. and its subsidiaries (“Mitratech,” ”we,” “us,” “our”) have adopted consistent, globally valid data protection and data security standards for processing the sensitive data of its clients, partners, prospects, and employees in line with globally accepted principles. Mitratech holds responsibilities for protecting the privacy of sensitive data, including any personal information being maintained, against threats posed by unauthorized access or misuse. In addition, Mitratech respects individual privacy and shall handle all sensitive information with care.
本声明巩固了Mitratech适应不断变化的全球市场的能力,并为建立在信任基础上的长期业务关系奠定了基础。本声明还为全球的数据交换设定了重要的基本条件,因为它保证了对跨境数据流动的合理保护水平。
本声明适用于Mitratech Holdings, Inc.以及相关公司及其员工,并涵盖以下内容:处理与客户、合作伙伴、Mitratech员工和潜在客户有关的敏感数据。这包括与潜在客户、供应商和股东有关的数据。
定义
Customer: an entity who subscribes to or licenses software applications or services from Mitratech.
敏感数据 - 任何与某人有关的信息,该人可直接或间接参照某项标识符,如:姓名、身份证号码、位置数据、在线标识符或与该自然人的身体、生理、遗传、精神、经济、文化或社会身份有关的一项或多项具体因素,或揭示种族、民族血统、性取向、政治观点、宗教或哲学信仰、工会会员资格或涉及个人健康的信息。此外,这还包括任何属于知识产权或被认为是Mitratech、其客户或第三方机密的信息。
数据主体 - 个人数据被控制者或处理者处理的自然人
数据处理员 - 代表控制人处理个人数据的自然人或法人、公共当局、机构或其他机构
数据控制者 - 一个自然人或法人、公共当局、机构或其他机构,单独或与他人共同决定处理个人数据的目的和方式。
同意 - 任何自由给予的、具体的、知情的和不含糊的数据主体意愿的表示,他或她通过声明或明确的肯定行动,表示同意处理与他或她有关的个人数据。
我们收集的个人信息
我们收集的数据取决于你与Mitratech互动的背景、你的选择以及你使用的产品和功能。我们收集的数据可能包括以下内容:
网站: 在Mitratech网站上收集的信息通常包括公司名称、地点、访问时间和日期,以及访问时浏览的网页。此外,我们还收集了用于查找我们网站的搜索引擎和搜索词组的信息。我们还可能收集互联网服务提供商的名称和你的计算机操作系统。Mitratech的网站使用 "cookies",即可以由在你的硬盘上放置cookie的域的网络服务器读取的小文本文件。用户可能需要注册才能使用我们网站上的某些功能。注册时,我们要求你提供你的姓名、职务、公司、电子邮件地址和电话号码。Mitratech的代表将与你联系以建立一个账户。届时,我们可能会要求你提供其他信息。
客户、潜在客户和合作伙伴: Mitratech收集其客户、潜在客户和合作伙伴的个人信息,以促进销售、营销、客户支持以及对Mitratech至关重要的相关业务。这包括姓名、电子邮件地址、电话号码等联系信息,以及类似的数据。Mitratech还收集你提供给我们的信息以及你发送给我们的信息内容,如你写的反馈和产品评论,或你为客户支持提供的问题和信息。当你与我们联系时,例如为了获得客户支持,与我们的代表进行的电话交谈或聊天可能被监控和记录。
由儿童使用: 作为一种标准做法,Mitratech不会有意或专门收集、使用或要求任何未满18岁的未成年人的信息。Mitratech运营的网站不针对未满18岁的未成年人。如果你认为我们错误地或无意地收集了这些信息,请通知我们,以便我们从我们的服务器上删除这些信息。
Google API: Mitratech’s use of information received from Google APIs will adhere to Google APIs Terms of Service at https://developers.google.com/terms, including the Limited Use requirements. For information received from Google APIs, Mitratech:
- Does not allow humans to read the user’s data unless Mitratech has obtained the user’s affirmative agreement to view specific messages, files, or other data.
- Does not use or transfer the data for serving ads, including retargeting, personalized, or interest-based advertising;
- Limits its use of data to providing or improving user-facing features that are prominent in the requesting application’s user interface. All other uses of the data are prohibited;
- Only transfers the data to others if necessary to provide or improve user-facing features that are prominent in the requesting application’s user interface.
我们如何使用个人信息
As a policy, Mitratech uses sensitive information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Mitratech takes reasonable steps to ensure that sensitive information is relevant to its intended use, accurate, complete, and current.
应用: Using Mitratech’s Applications, information can be processed on an organization’s own computers or on computers hosted by Mitratech. In the latter case, Mitratech is an Application Service Provider (ASP), however, each client, as the collector, administrator, and user of sensitive information within applications, has primary responsibility for the privacy of that information. Mitratech, as an ASP, may collect application usage data for the purpose of product improvement and support. If Customer has licensed artificial intelligence, machine learning, or Optical Character Recognition (OCR) functionality from Mitratech, then by Customer using that functionality, Customer’s data will be processed by the Mitratech application licensed by the Customer; this processed data may include sensitive data or personally identifiable information if Customer puts such data into the parts of applications that use artificial intelligence, machine learning, or OCR.
Customers, Partners, and Prospects: Mitratech may collect information from Customers, Partners, and Prospects for the purposes of marketing, product support, and other appropriate channels. This collection does not take place within any applications licensed by a Customer from Mitratech. Mitratech takes reasonable steps to ensure that sensitive information is relevant to its intended use, accurate, complete, and current. Mitratech does not provide any of the information we collect to third parties other than to market our products and services.
网络研讨会和培训: 在注册和/或参加网络研讨会或讨论会时,Mitratech可能会收集与会者和注册者提供的信息,用于市场营销、产品支持以及其他适当的渠道。Mitratech会采取合理的措施以确保敏感信息与预期用途相关、准确、完整和最新。通过注册这些网络研讨会和培训课程,Mitratech可能会将你(与会者和/或注册者)分享的任何个人数据提供给网络研讨会组织者,包括任何第三方赞助商。
网站: Mitratech使用我们收集的信息来识别和联系那些对我们的产品和服务感兴趣的网站访问者。Cookies使我们能够存储用户的偏好和设置;实现登录;提供基于兴趣的广告;打击欺诈;以及分析我们网站和在线服务的表现。
信息的传递
在某些业务流程中,有必要将与客户或合作伙伴有关的敏感数据传递给第三方。如果这不是由于法律义务而发生的,则必须在每一个实例中检查它是否与值得保护的数据主体的任何利益相冲突。如果接收方位于第三国,他/她必须保证符合本声明的适当的数据保护水平。如果数据传输是由于法定义务或任何其他允许的法律义务而进行的,这一点并不适用。收件人必须受合同约束,只能将数据用于指定目的。
转让给代理人: Mitratech will obtain assurances from their agents that they will safeguard sensitive information consistently with this statement. Examples of appropriate assurances that may be provided by agents include, but are not limited to: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Data Privacy Principles, being subject to the EU General Data Protection Regulation (Regulation (EU) 2016/679), or being subject to another European Commission adequacy finding. Where Mitratech becomes aware that an agent is using or disclosing sensitive information in a manner contrary to this statement, Mitratech will take reasonable steps to prevent or stop the use or disclosure. Mitratech may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
国际信息转让: Mitratech primarily stores data about clients and visitors to the Mitratech website in the United States. To facilitate Mitratech’s global operations, Mitratech may transfer and access such information from around the world, including from other countries in which Mitratech has operations, such as the United States, United Kingdom, countries within the European Union, Singapore and Australia. A list of the Mitratech’s global offices is available upon request. This statement shall apply even if Mitratech transfers data to other countries.
如果数据是由第三方传送给Mitratech的,必须确保这些数据是根据相关法律规定合法收集的,并且允许将这些数据用于预定的数据处理活动。
通知和同意
Mitratech will inform individuals about the type(s) of sensitive information it collects, the purposes for which it collects and uses sensitive information, and the types of non-agent third parties to which Mitratech discloses or may disclose information, and the choices and means, if any, Mitratech offers individuals for limiting the use and disclosure of their sensitive information. Notice will be provided in clear and conspicuous language before individuals are first asked to provide sensitive information to Mitratech, or as soon as practicable thereafter, and in any event before Mitratech uses or discloses the information for a purpose other than that for which it was originally collected. Notices may be provided electronically, such as by a pop-up or banner or via email.
数据处理的局限性
Mitratech将只在符合收集信息的目的或随后得到个人授权的情况下使用信息,并将采取合理措施确保敏感信息与预期用途相关、准确、完整和最新。
在采取任何步骤处理敏感数据之前,必须核实处理上述数据是否以及在多大程度上是为实现其目的所必需的。在目的允许的情况下,如果涉及的费用与所追求的目标相称,必须使用匿名或统计数据。本声明不适用于基于匿名数据的统计分析或研究。
Information that is no longer needed for its intended purpose shall be deleted in compliance with Mitratech’s existing archival guidelines. Per the EU General Data Protection Regulation, applicable sensitive information may not be collected in advance and stored for potential future purposes unless required under the law of the individual nation.
查阅和改正
根据要求,Mitratech将允许数据主体合理访问其持有的关于他们的敏感数据,包括关于数据收集方式和目的的信息。
此外,如果对信息的处理没有法律依据,或者法律依据已不再适用,Mitratech将采取合理措施删除信息。个人也可以要求更正或修改被确定为不准确或不完整的信息,或者完全反对信息处理。
信息安全和保密性
Mitratech has implemented industry standard security methods, technologies, and processes to safeguard sensitive information from unauthorized access and unlawful processing or disclosure, as well as accidental loss, modification, or destruction. All sensitive information is treated as confidential; any unauthorized collection, processing, or use of such data is prohibited. In the context of increasingly flexible company organization, it must be ensured that employees have access to sensitive data on a need-to-know basis only. The need-to-know principle means that employees may have access to sensitive information only as is appropriate for the type and scope of the task in question. This requires a careful breakdown and separation, as well as implementation, of roles and responsibilities.
监管信息
本声明体现了国际公认的数据保护和隐私原则,但不取代现有的国家法律。只要不与相关国家法律相冲突,本声明适用于所有情况;此外,如果国家法律提出了更高的要求,则应适用国家法律。如果国家法律需要强制偏离或超出本数据保护声明的范围,则适用国家法律。本声明也适用于没有相应国家立法的国家。
欧盟GDPR: Mitratech遵守欧洲议会和理事会制定的《欧盟通用数据保护条例》中关于个人数据处理和此类数据自由流动的规定。
如果本声明中的条款与欧盟数据隐私原则之间有任何冲突,则应以该原则为准。
加州隐私权利: Under California law, California residents may request, once a year, free of charge, certain information regarding our disclosure of personal information to third parties for direct marketing purposes.
争议解决
Mitratech will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of sensitive information in accordance with the principles contained in this statement. European Union or Swiss individuals with inquiries or complaints regarding their personal information should first contact Mitratech at [email protected].
Mitratech还承诺将未解决的投诉提交给位于瑞士和欧盟的替代性争端解决机构。具体而言,欧盟数据保护机构(DPA)和瑞士联邦数据保护与信息专员(FDPIC)。这些机构的服务是免费提供给你的。
本声明将根据行业标准和Mitratech运营环境的变化而定期修订。
加州居民
Pursuant to the California Consumer Privacy Act of 2018 (CCPA), California residents have specific rights regarding your personal information as described below in sections I through X.
本《加州居民隐私声明》是对本网站所载信息的补充。 隐私政策 of Mitratech and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA) and any terms defined in the CCPA and CPRA have the same meaning when used in this Notice.
我们收集的信息
Mitratech在我们客户的指导下收集信息,与我们在客户使用我们的服务和网站时处理其个人信息的个人没有直接关系。如果你是与使用我们的服务和网站的客户进行互动的个人(如我们客户的终端客户),并希望修改你的联系信息或不再希望使用我们服务和网站的客户与你联系,请直接联系与你互动的客户。
只有在我们出于某种合法目的需要你的信息时,我们才会收集本隐私政策中 "我们收集的个人信息 "部分所描述的关于你的信息。Mitratech只有在以下情况下才会拥有你的信息:(a)你自己提供的信息,(b)Mitratech自动收集的信息,或(c)Mitratech从第三方获得的信息。
在过去的十二(12)个月里,我们为商业目的收集和披露了个人信息,包括以下几类个人信息:
- 诸如你的真实姓名、别名、邮政地址、在线标识符、互联网协议地址、电子邮件地址、账户名称或其他类似的标识符。
- 地理定位数据,如你或你的设备的物理位置或移动。
- Data on users’ interactions with applications licensed by a Customer from Mitratech in order to inform Mitratech’s product development (e.g. assessing whether a function is being used or if it can be removed from the product)
我们出于商业目的向服务提供商披露您的个人信息。在过去的十二(12)个月中,我们没有出售个人信息。
To view the information PC Legal Tools Inc., dba TrackerCorp (“Tracker”) collects please visit the following link: 追踪器收集的信息
To view the information INSZoom.com, Inc. (“INSZoom”) collects please visit the following link: INSZoom收集的信息
To view the information Acuity Management Solutions (“Acuity ELM”) collects please visit the following link: Acuity ELM收集的信息
个人资料的使用
To learn more about the sources from which we collect those categories of personal information, how we use personal information, and how we transmit personal information, see the How We Use Personal Information and the Transmission of Information sections in this 隐私政策.
我们没有也不会出售任何个人信息。我们仅以本隐私政策中所述的方式分享您的信息,并且仅与采取适当保密和安全措施的各方分享。
We may disclose your personal information to a third party for a legitimate business purpose. When we disclose personal information for a legitimate business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
我们与以下类别的第三方分享您的个人信息:
- 服务提供者。
- 数据聚合者。
Your Choice in Information Use
Opt out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such emails. However, you will continue to receive notices and essential transactional emails.
Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
Optional information: You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.
IV. Your rights with respect to information we hold about you as a business
对于Mitratech持有的关于你的信息,你有以下权利。
Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information’s source, purpose and period of processing, and the persons to whom the information is shared.
Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
您在CCPA下的权利和选择
Pursuant to the CCPA, consumers have specific rights regarding your personal information. You have the right to access your personal information and the right to request that Mitratech disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. You have the right to request that we delete your personal information that we have collected and retained, subject to certain exceptions. Mitratech may deny your deletion request if retaining the information is necessary for us or our service provider(s) to complete certain business purposes or to comply with legal obligations.
你有权在任何时候指示Mitratech不要出售你的个人信息。
如何行使访问和删除的权利
如果您想了解更多信息或想行使上述访问和删除的权利,请通过以下方式提交与隐私有关的请求:
- 请拨打这个免费电话:1 888 784 7224;
- 给我们发电子邮件 [email protected] 描述你的请求的性质;或
- 完成 这个在线表格。
只有你,或经合法授权代表你行事的人,可以提出与你的个人信息有关的可核实的消费者请求。在12个月内,您只能提出两次可核实的消费者访问或数据可移植性请求。可核实的消费者请求必须提供足够的信息,使我们能够合理地核实您是我们收集个人信息的人或授权代表,这将需要证明该人被授权代表您行事。此外,可核实的消费者请求必须足够详细地描述您的请求,使我们能够正确理解、评估和回应。
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a request to verify the requestor’s identity or authority to make the request. We endeavor to comply with a request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you, in writing, the reason for the delay. Any information we provide will only cover the 12-month period preceding the request’s receipt.
信息的保留
We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup media until deletion is possible.
儿童的个人信息
Our services are not directed to individuals under 18. Mitratech does not knowingly collect personal information from children who are under 18 years of age. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 18 years has provided personal information to us, please write to [email protected] 与细节,我们将采取必要的步骤,删除我们持有的关于该儿童的信息。
不歧视
我们不会因为您行使CCPA权利而对您进行歧视。
您对共享信息的权利
加州居民可以根据加州的 "照亮 "法(民法典第1798.83条),要求获得有关我们为第三方的直接营销目的而向其披露个人信息的某些信息。要提出这样的要求,请使用下面列出的信息与我们联系。
- 给我们发电子邮件 [email protected] 描述你的请求的性质;或
- 完成 这个在线表格。
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat personal information processed by the applications you license or subscribe to from us, we will notify the application through electronic means. The date the privacy policy was last revised is identified at the top of the page.
联系我们
如果你对本隐私政策、Mitratech收集和使用你的信息的方式、你对此类使用的选择和权利、或对你的个人信息的要求或投诉有任何疑问,请联系我们:
Mitratech Holdings, Inc.
收件人:法律部
湖畔广场5001号
Suite 111
德克萨斯州奥斯汀市 78746
电子邮件: [email protected]