About Plains Commerce Bank
For nearly a century, Plains Commerce Bank, a community-focused bank, has prided itself on fostering strong, local relationships. When clients choose Plains Commerce, they’re choosing a partner that appreciates the community they’re in, the businesses that make it up, and the people that drive it forward.
Plains Commerce Bank’s HR Challenge: Before Mitratech
When faced with inefficiencies in their previous background screening process, Plains Commerce sought a partner who shared their values and commitment to personalized service. Before making the switch, Plains Commerce Bank faced several hurdles that were affecting both their internal processes and their ability to provide the exceptional service they are known for:
- Manual Data Entry:
The team spent valuable time manually entering candidate data into the background check provider’s website. This tedious process not only slowed down hiring but also took time away from strategic initiatives. - Slow Turnaround Times:
The average turnaround for background checks was about a week, causing delays that impacted the candidate experience and hindered the bank’s ability to quickly onboard new team members critical to serving their community. - Lack of Communication and Status Updates:
With minimal visibility into the status of background checks, their team struggled to keep hiring managers and candidates informed. This lack of transparency created uncertainty and disrupted the smooth, relationship-focused experience Plains Commerce Bank aims to deliver.
These issues were not just operational challenges; they were roadblocks. The bank needed a solution that would not only streamline their process but also align with their values of partnership and community support.
After working with their Paycor contact, they found that partner in Mitratech, a background check provider that integrated seamlessly within their Paycor ATS.
Por qué la selección es fundamental para las instituciones financieras
For financial institutions like Plains Commerce Bank, trust and compliance are at the core of everything they do. Conducting thorough background checks is an essential step in protecting clients, their reputation, and their assets.
He aquí por qué es tan importante contar con un proceso de selección sólido:
- Mitigating Risk: Financial institutions handle sensitive personal and financial information. Background checks ensure you’re hiring trustworthy individuals who meet the highest standards of integrity and compliance.
- Maintaining Regulatory Compliance: The financial industry is highly regulated, and failing to conduct proper background checks can result in severe penalties. A comprehensive screening process helps you stay compliant with federal and state regulations, safeguarding your operations.
- Preserving Client Trust: Clients choose Plains Commerce Bank because they know and personally trust them with their finances. By thoroughly vetting their employees, they uphold the high level of trust the community expects and deserves.
La solución: verificación exhaustiva de antecedentes con Mitratech
Choosing Mitratech wasn’t just a decision based on features; it was a choice rooted in shared values and trust. Just as Mitratech strives to treat clients as partners rather than transactions, Mitratech’s approach resonated with their commitment to personalized service. Here’s how the switch transformed their hiring process:
- Seamless Integration and Elimination of Manual Tasks
By integrating directly with Paycor Recruiting, Mitratech automated the entire background check submission process. This eliminated the need for manual data entry, freeing up time for the HR team to focus on what they do best. - Enhanced Visibility and Communication
With a user-friendly dashboard providing real-time updates, the HR team at Plains Commerce Bank could easily track the progress of each background check. This level of transparency allowed them to keep both candidates and hiring managers informed, aligning with their commitment to open communication and strong partnerships. - Significantly Faster Turnaround Times
The turnaround time for background checks was reduced by 70%, dropping from one week to less than two days. This speed meant new hires could join the team sooner and keep their team fully staffed.
The Results: Quantifiable ROI
Since implementing Mitratech’s solution, Plains Commerce Bank has completed over 600 background checks, yielding substantial savings and efficiency gains:
- $20,000 in Direct Cost Savings
The lower costs of Mitratech, combined with the elimination of manual administrative tasks, resulted in significant financial savings. - Time Efficiency and Strategic Focus
By streamlining the background check process, the HR team has been able to shift their focus from tedious data entry to more strategic activities that align with the bank’s community-first mission.
Mejores prácticas para la selección en instituciones financieras
Background screening is essential for financial institutions. Here are some strategies we’ve seen work well:
- Integrate Screening with Your HR System:
Integrating eliminates, or significantly reduces, manual data entry, saving time and reducing the risk of human error. Automation is key to streamlining the process and maintaining data integrity. - Ensure Real-Time Visibility and Communication:
Find a screening provider that maintains true transparency with their turnaround times and keeps you fully in the loop. This allows us to keep hiring managers and candidates informed, improving the overall experience for all involved. - Focus on Speed Without Compromising Quality:
While speed is important, accuracy and thoroughness are non-negotiable. What we’ve found is that Mitratech’s process reduces our turnaround time—in this example, by 70%—without sacrificing the quality of the checks.
Investigación de antecedentes 
