Toyon Research

Toyon Research, a nationally recognized small business performing both technology development and defense systems analysis, partnered with Mitratech to transform its mandated compliance training into a streamlined, engaging process that scales alongside its growing workforce while meeting rigorous regulatory standards.

The Challenge:

As a government contractor focused on cutting-edge research and development, Toyon Research operates in a high-stakes environment where adhering to legal and ethical requirements is non-negotiable. Compliance training is not merely a formality but a critical component of their mission to maintain the highest standards of integrity. With a workforce primarily composed of engineers, the firm required a solution that respected their employees’ time while ensuring a thorough understanding of complex regulations.

Before refining their partnership with Mitratech, the team faced the challenge of delivering annual and bi-annual training that could feel redundant or “boring” to long-tenured staff. The reliance on legalese and less engaging content threatened to diminish the impact of critical updates, such as California’s evolving sexual harassment and workplace violence prevention (WVP) legislation.

La solution

Toyon Research chose Mitratech to modernize its compliance program, focusing on content quality that drives genuine engagement. By using a hybrid virtual and in-person training model, Toyon leverages Mitratech’s compliance training platform to efficiently reach remote employees and new hires.

The firm implemented several key capabilities to strengthen its compliance posture:

• Modern Scenarios: Interactive, story-driven content that makes training more engaging than traditional courses that use mock hypotheticals and legalese.
• Frequent Content Refreshes: Regular updates to course materials to ensure long-tenured employees remain engaged with fresh perspectives.
• Specialized Content: Access to specific modules, including Harassment Prevention (1-hour and 2-hour versions) and California-specific Workplace Violence Prevention.
• Flexible Licensing: Scalable license usage that grew from supporting 125 employees to over 285 today.

“What struck [us] about Mitratech at the time was the vignettes; they made the training more engaging and entertaining,” said Nicole. “It’s nice that there’s frequent content refreshes so the message isn’t lost on long-tenured employees.”

Les résultats

The transition to Mitratech’s modern learning platform has resulted in high completion rates and a measurable shift in employee sentiment. By moving away from static, repetitive content, Toyon has successfully integrated compliance into its engineering teams’ daily workflow without creating administrative bottlenecks.

The program has provided:

• Turnkey Implementation: HR can send links to employees, enabling them to complete thorough training independently with minimal questions.
• Strategic ROI: The platform supports “efficiency,” a core tenet of Toyon, ensuring that engineers complete requirements in a streamlined manner.
• Internal Alignment: A cohesive storyline across courses helps maintain a consistent message regarding company culture and expectations.

Regarder vers l'avenir

To further enhance operational efficiency, Toyon Research is implementing Mitratech Compliance Training’s updated LMS. This move will advance their reporting and automation capabilities, allowing for:

• Automated Reminders: Setting intervals for automated notifications until training is complete.
• Advanced Reporting: A new dashboard for at-a-glance visibility into employee progress and stage-specific tracking.
• Expanded Curriculum: Exploring new modules for Supervisor Training and Ethics to support long-term leadership development.