Standard Hotline
Formerly LightHouse, Connects Standard
Simplify Reporting With a Trusted Ethics & Compliance Hotline
Mitratech’s Ethics Hotline empowers organizations to build cultures of transparency, accountability, and integrity — at any scale.
Two Powerful Options to Fit Your Needs
Whether you’re a small team or a global enterprise or somewhere in-between, our Mitratech hotline solutions are customized to your needs — and deliver these core capabilities:
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Centralized Platform
All reported cases (fraud, employee relationships, and more)
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Secure Dialogue
Protected communication between reporter and investigator
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Smart Assignment
Assign reports based on type, priority, or other criteria
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Optional Anonymity
Reporter anonymity when needed for sensitive cases
Ideal for small to mid-sized organizations
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Quick onboarding and implementation
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Easy-to-use, straight-forward hotline reporting that is technically compliant and audit-ready
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Streamlined case management platform for reported incidents
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Unique case management roles (Admin, Case Investigators)
Built for high-volume, multi-departmental reporting
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Enterprise Hotline
Formerly ClearView, Connects Enterprise
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Global in nature, with multilingual capabilities, case translations, and international data centers
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Advanced case assignment and branching
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Board-level Reporting functionality and critical insights on case trends
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SSO and HRIS integration
Compliant, Customizable, and Built for Action
Our secure, flexible, and compliance-ready reporting tools make it easy for employees to speak up safely.
Trusted by leading organizations across manufacturing, finance, healthcare, government, and beyond, our solution adapts to your unique structure while helping you meet regulatory requirements and protecting what matters most: your people and your reputation.
The Case Manager's Experience, Explained
Our ethics hotline solution streamlines the entire case management lifecycle, giving case managers the tools they need to respond quickly, consistently, and with confidence. Every report is centralized, secure, and ready for action.
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Unified Case Management:
All reports — whether via phone or web, — are routed to the same secure case management platform.
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Continuous Communication
Enable secure, anonymous dialogue through a confidential inbox — letting reporters check status updates and investigators ask questions, clarify details, and collect evidence.
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Understand Actions Needed
Know the status of each case and if a response is needed from each investigator, with automated escalations to ensure each report is investigated to organizational standards.
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Actionable Insights & Flexible Dashboards
Understand key insights for your cases by location, type, etc., to highlight trends, identify areas of opportunity, and demonstrate continuous improvement.
The Mitratech Edge: Supporting Your Larger Risk and Compliance Journey
When your hotline, policies, and training work together, one incident can lead to stronger policies, sharper training, and a more transparent, trusting culture. Mitratech connects it all in one seamless ecosystem:
Hotline
Enable 24/7 reporting with a secure ethics hotline. Capture incidents early, spot trends, and respond with confidence.
Policy Management
Revise policies and procedures, deliver campaigns, and track attestations. Secure and accurate audit trail with 75% reduction in enforcement effort.
Training
Offer modern, engaging, and customizable compliance training on your top risks. Reinforce with microlearning refreshers.
Put Hotline Insights to Work
The data is already coming in. The only question is: are you using it?
Identifying Risks Early
Identify risks early — from inappropriate manager behavior or harassment to undisclosed conflicts of interest in vendor relationships.
Built for Your Industry’s Risks and Realities
Every industry faces unique risks and regulatory requirements. Mitratech’s ethics hotline solution adapts to your organization’s specific needs while helping you meet compliance obligations across sectors. Whether you operate in healthcare, finance, manufacturing, or tech, our hotline surfaces concerns early, supports global reporting requirements, and integrates with your broader compliance program to protect your people and strengthen your culture.
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Financial Services
Meet Dodd-Frank, SOX, and global AML obligations with secure, auditable workflows that satisfy whistleblower protection requirements.
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Healthcare
Fulfill healthcare compliance mandates by supporting retaliation-free reporting on patient safety, workplace harassment, and medical ethics.
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Manufacturing & Supply Chain
Comply with global labor and ESG standards by enabling workers to report safety hazards, labor violations, or supply chain risks through multilingual, mobile-friendly channels.
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Government & Public Sector
Our platform ensures compliance with whistleblower protection laws while fostering public trust in reporting fraud, corruption, and ethical violations.
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Education
Support compliance with Title IX, FERPA, and more reporting requirements, providing a confidential channel for students, faculty, and staff.
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Technology & Media
Address emerging regulatory expectations while promoting a speak-up culture amid hybrid workforces and rapid growth.
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Energy & Utilities
Meet safety and environmental reporting mandates with 24/7 access for field teams to report hazards or compliance concerns.
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Professional Services & Legal
Protect firm integrity and adhere to governance and ethical guidelines with confidential, compliant reporting channels.
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"The company’s support has been excellent. I have many responsibilities on my plate, and thanks to Mitratech, the management of our employee hotline services is one less thing I have to worry about.”
— John Guest, Sr Director, Legal and Governance, Risk, and Compliance
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“We went through a rigorous assessment of companies that could provide the elearning and hotline services we required, but most were either regional players, didn’t provide multi-language support, or were simply cost-prohibitive,” says Luis. “However, when we looked at Mitratech, we were impressed.”
— Chief Human Resources Officer, Honoris United Universities
It’s Easy to Get Started with Mitratech Compliance Hotline Solutions
With no software installation required, setup is swift and hassle-free. Use your hotline to:
- Ensure confidentiality while protecting reporter identity, wherever anonymous reporting is permissible
- Support defensible reporting and data governance compliance with retention policies, audit trails, and documentation tools to support
- Uncover hidden organizational risks, including fraud, harassment, and conflicts of interest
- Gather feedback and suggest improvements
- Strengthen regulatory compliance
Guides, Checklists, & Hotline Resources for You to Explore
Buyer’s Guide
Choosing the Right Ethics & Compliance Hotline Service for Growing Businesses
Learn More
Buyer’s Guide
Ethics Hotline Selection 101: Your Enterprise Reporting Hotline Buyer’s Guide
Learn MoreFAQs about Compliance Hotline
What is an ethics hotline?
A secure, anonymous channel for employees to report misconduct, helping reduce risk and reinforce regulatory compliance.
Is an ethics hotline mandatory for businesses?
In many cases, yes. For public companies, laws such as the Sarbanes-Oxley Act (SOX) require confidential reporting channels. Other regulations, including Dodd-Frank, OSHA, and other federal anti-discrimination laws (which often apply to businesses with 15 or more employees), require protections for whistleblowers and safeguards against retaliation.
What issues can be reported?
If permitted by law, employees can report any concern, including ethical issues, suspected policy violations, or potential violations of the law. The hotline is designed to capture a wide range of issues, whether related to behavior, compliance, or company values. If something feels wrong, it should be reported.
How are reports managed?
Routed to internal compliance or HR teams through secure case management workflows.
How does a hotline support compliance?
An ethics hotline is an early detection system for potential violations of company policies, ethical standards, and the law. By providing employees with a secure channel to report misconduct, businesses can proactively address concerns before they escalate into serious compliance issues.
Why use an external provider?
Mitratech ensures neutrality, round-the-clock availability, and secure, scalable technology.
How fast can we implement it?
Very quickly. Our hotline solutions are turnkey, configurable, and ready to deploy.
©2025 Mitratech, Inc. All rights reserved.
©2025 Mitratech, Inc. All rights reserved.