The Mitratech Blog

Exploring Legal Risk Management at Interact EMEA

It's a hot topic in 2021, and it's on the docket at this year's conference.

Timely Legal Tech Stack Insights Were On Tap at CLOC 2021

An expert panel of legal tech experts spoke their minds!

CEO Corner: Striving for a “One-Stop” Solution to Enterprise Legal Tech Needs

How ContractRoom and other acquisitions are part of a more holistic strategy.

CEO Corner: Why Being “Client-Centric” Means Seeking Out New Synergies

Mike Williams dives into how adding AdvanceLaw supports our client-centric mission.

Where Should Compliance & Ethics Report?

How can this be set up in your organization? Michael Rasmussen shares his thoughts!

7 Facts About the Hybrid Workforce You (Probably) Didn’t Know

A hybrid workforce will be nearly mandatory for companies, say these stats.

5 Steps Toward Increasing Organizational Effectiveness

Brian McGovern explains the steps to achieve leaner, smarter processes.

Industry Survey Highlights Roadmap to MRM Success

A new sign of how Model Risk Management (MRM) is moving mainstream?

What is Legal Operations? An Overview

It's become a backbone of more corporate legal departments of all sizes worldwide.

Exploring the Future of Company Compliance – Previewing Interact EMEA 2021

Interact EMEA is on its way; what's in store this (turbulent) year?

Celebrate Defending Data Privacy: Happy Identity Management Day!

Data privacy and identity protection are top-of-mind for this awareness event.

How Should ELM Align With CLOC Core Competencies?

Here's precisely how an ELM solution should build your Legal Ops capabilities.

4 Technologies You Need For Your Hybrid Workforce

Because the right technology is key to making a hybrid workforce possible.

Legal e-billing, eBilling, or ebilling? The Pundits Weigh In

Which spelling is the right spelling? Does it matter? It might to some people...

3 Examples of New Hybrid Workforce Solutions

How are some major companies dealing with the need for a more flexible work arrangement?

UK SOX: Government Gets Tough on British Corporate Governance

How can companies ensure they avoid undue impacts from the changes?

5 Top Reasons to Implement Matter Management in 2021

Here's why it's more essential than ever to your legal department.

Finding the Right HR Software Solution for One Global Workforce

What new technologies are needed to meet the changes already underway in HR?

Driving ELM Software Efficiency: TeamConnect’s Move to Oracle Cloud

How will users benefit from the change?

ELM Software Adoption, Part I: 7 Steps For Picking the Right Solution

For any size legal department, here's the proven path to picking the right product.

Mitratech at Virtual HR Tech Spring Conference 2021

What technologies will be on display at this year's event?

I-9 ICE Audits at an All-Time High — Is Your Organization Prepared?

With ICE audits having spiked, how can you protect yourself?

What is a Litigation Hold (or Legal Hold)? Here Are the Basics

It's good to know the fundamentals behind this common legal process.

Are You Really Ready for the Return to the Office?

It takes planning and the right solutions. And sexy stairwells?

Threat or Opportunity? Risk Management of the Internet of Things

The IoT offers vast potential, and equally big risk for the unprepared.

The Top 7 Questions To Ask Your Law Firms In 2021

To make certain they're the right fit for your needs, get some answers.

Data Privacy Grows Teeth: GDPR Fines Leap 40% in 2020

What are the potential solutions to growing regulatory risks?

Immigration Reform: How Will Your Law Firm Keep Up?

Recent decisions by the new administration are impacting immigration case management.

What Do Legal Professionals Expect in 2021? A New Survey Tells All

Our in-depth survey reveals their many predictions for the year ahead.

New Year, New Improvements to eBilling from Mitratech

TeamConnect & TCBI version 6.3 and Collaborati 4.1 utilize many client-driven improveme...

What Are Our GRC Experts’ Predictions for 2021?

What do our top GRC experts expect to see on the risk and compliance front?

3 Ways Legal Software Scalability Saves the Day in Legal Ops (and Beyond)

Here's why "scalability" matters now more than ever.

Tackling Diversity, Pandemic, and Legal Tech Innovation at Legalweek

Diversity, democracy, and legal tech -- they were all on the slate at the first Legalwe...

Why Immigration Tech Is Important For Your Organization

In today's immigration services world, providers need technology more than ever.

The Resilient Organization: From Business Resilience Down Into Operational Resilience

Michael Rasmussen explains why resilience became vital, and the way forward.

Form I-9: How To Complete Employment Eligibility Verification

What are the many ins-and-outs of this essential process?

The 3 “A”s Guiding Process Automation in Your Organization – A LegalWeek Preview

Brian McGovern explains the three principles to follow to achieve success.

Vaccines and the Future of Work: Planning the Return to the Office

The challenges of 2020 also present GRC opportunities in the days to come.

What Is I-9 Compliance? Here’s Why It’s Vital

As immigration laws change, staying compliant becomes more complex - and important.

5 Predictions for Immigration Law in America in 2021

With a new administration in D.C., the changes are already underway.

4 Legal Process Automation Benefits You Need in 2021

Which are the most urgent or important ones to consider as we move forward?

HR Tech Trends for 2021 and Beyond

Tech will be more integral than ever to Human Resources success.

Returning to Normalcy? Lawyer and Legal Ops Professionals’ Predictions for 2021

Together with Law.com, we surveyed corporate legal teams on what lies ahead.

2020-2021 Immigration in a COVID-19 World

What are some of the impacts of pandemic and politics last year and beyond?

What is Policy Management? And Why Does It Demand New Solutions?

It's critical to compliance, and outdated ways of implementing it risk disaster.

Lessons Learned in Compliance Management in 2020

Michael Rasmussen weighs in on what compliance teams were forced to learn this past year.

What is Business Process Automation?

They're far from the same, but intertwined in building business success.

Employee Spotlight: Floyd Clifford Godfrey

He's got a rich and varied and background, and we're glad to have him aboard.

What is Workflow Management?

Here's what's involved, and the benefits of putting it into action.

The 12 Ways of Fiscal Festivity, or How to Spend Your Remaining Tech Budget

Invest in some legal and compliance gifts to yourself that'll keep on giving.

The Top 10 Workflows to Automate for 2021

They're crying to be automated in support of business continuity and performance.

GRC 2021 Predictions: Being Fully Digital in a Hybrid World

The pandemic has changed the risk and compliance landscape in essential ways.

At CLOC 2020, Legal Tech Experts Explored Building a Roadmap to Resilience

What did our blue-chip panel of Legal Ops leaders have to share?

Regulators Highlight the Data Challenges of Restructuring a Business

How can companies manage profound change and simultaneously mitigate risk?

11 Great Reasons Acuity and Mitratech Are a Perfect Fit

What makes it a win-win for legal departments and other users? And for dogs, too?

What Are the 4 Forces Impacting Legal Ops? Greg Kaple Knows…

The Legal Ops expert at Kaiser Permanente has powerful ideas on the subject.

UK Finance Webinar Recap: Operational Resilience – Lessons Learnt from the Crisis

An expert panel discussed lessons learned, and best practices to adopt in the time ahead.

Your Compliance Plan 2021: Form I-9 is Most at Risk

If you're hoping to stay compliant in the year ahead, make sure your I-9s are bulletproof.

17 Startling Facts about H1-B, Global Employment and Foreign National Workers

What are the facts about employing foreign nationals, and how important are they to com...

Best Practices to Pre-Board an Employee – Remote or Onsite

The right pre-boarding routine can keep new hires happier once they're actually on board.

How Evolving Legal Spend Analytics Can Inform Data-Driven Decisions

Exploring a new partnership with AI and legal spend solutions leader Bodhala.

Avoiding the “Twilight Zone” of Vendor Cyber Risk

How can a VRM solution help you steer clear of unwanted drama?

OCC Steps Up Scrutiny of EUCs at Financial Institutions

Henry Umney and experts explore the implications of new regulatory efforts.

Recapping CLOC 2020: A Community Comes Together In Tough Times

Steven O'Donnell comments on this year's event and why it still rises above the rest.

How Will Joe Biden’s Presidency Impact The Battered U.S. Immigration Landscape?

Three key areas to keep an eye on in the next four yrears.

The Importance of Citizen Development

Exactly what are citizen developers, and why are they becoming increasingly common in b...

CEO Corner: Removing the Borders on Human Opportunity

Mike Williams explains how acquiring INSZoom will benefit our clients worldwide.

CLOC 2020 Preview: How to Future-Proof Your Legal Stack

We'll be covering important ground during our session at this year's CLOC Global Instit...

Canadian Immigration Is On The Rise. INSZoom Can Help You Manage It

What's behind it, and how can technology help contend with the changes.

The Case for Decentralized Third-Party Risk Management

Centralized VRM is imploding during COVID-19; what must take its place?

5 Dare-Not-Miss Sessions at CLOC 2020

What panels at this year's CLOC Global Institute are most compelling?

Workflow Automation Versus Process Automation: What’s the Difference?

How do the two differ, and why does it matter?

Aligning Vendor Risk Management to US Department of Justice Expectations

It's important, especially since the Feds are keeping tabs on potential violators.

21 Eye-Opening Facts About Immigration Law & I-9 Compliance

Gripping facts about legalities and compliance in an ever-shifting immigration landscape.

A True TAP Use Case: Employee Onboarding

It's a key opportunity to improve efficiency and a new hire's first impressions.

Moving Center Stage – Vendor Risk Management & COVID-19

Why has VRM suddenly become critical in the eyes of corporations?

How One Immigration Firm’s Reluctance To Use A Virtual Assistant Bot Turned Into A Success During COVID

The story behind Zoomee, the virtual assistant for the immigration industry.

Future-Proofing Your Legal Tech Stack, Part II: Data Strategy

Without a data strategy, your legal tech stack won't deliver maximum value.

Why is HR Agility Important? How Can the Proper Tech Provide It?

Gaining HR agility is crucial, but tech can either empower or frustrate it.

Protecting Your Most Important Assets: Your People

What did three leading immigration law experts share at Interact 2020?

Advancing Legal Innovation with KP Labs and TAP Workflow Automation

See how a legal tech innovation leader is putting TAP to work in new ways.

Integrated Operational Resilience and TPRM: A Key Theme for 2021

What are the key issues ahead in integrating the two?

Legal Ops & Business Continuity, Part 3: Driving Permanent Change

How can Legal Ops protect business-as-usual against future disruptions?

CMO 17.0 is Released, As We Again Enhance a Proven Solution

How did we improve a much-relied-upon solution to make it even better?

Getting it Right: Using Legal Tech to Empower Diversity

Our expert panel at Interact 2020 explored exactly how it can happen.

Building Our Bench Strength in Client-Centric Service

New members of our leadership team will enhance our focus on client satisfaction.

Managing the New Normal with a Remote Workforce: Interact 2020

Expert guidance on the newest developments in mitigating the risks of remote workforces.

George Grawe at Interact 2020: Evolving Legal Ops with Empathy

The Legal Ops pioneer from Allstate had good advice on driving transformation.

What’s New in ClusterSeven IMS 4.2?

What are the latest user-driven enhancements for inventory management of EUCs?

How New Legal Tech Features Drive Efficiencies in e-Billing and Invoice Review

How responding to client/user needs gave birth to a new range of tools.

Seizing Opportunities During Disruption: Scott Metro & Mark Delgado at Interact 2020

What are the keys to mitigating risk during and post-pandemic, according to them?

CEO Corner: Serving the Underserved with Acuity ELM

Mike Williams on the reasons behind Mitratech's latest acquisition.

4 Ways to Ensure Data is Current Within Your Legal Operations Solution

Up-to-date data is key to the success of your legal tech stack.

Live From Interact 2020, Day Three: Driving Toward Tomorrow

It featured product deep-dives and visions of the future. And bingo!

Live From Interact 2020, Day Two: Risk & Compliance Takes the Stage

Mitigating risk during uncertain times was the star topic for the day.

Live From Interact 2020, Day One: Legal Looks Forward

What did our all-star lineup of speakers and panelists have to share?

Tracker I-9 Compliance is Now Integrated With SmartRecruiters

SmartRecruiters users can now launch I-9 verifications with ease.

Previewing Interact 2020: Why Is This a Critical Moment for Vendor Risk Management?

It's become more complicated and in need of truly immediate attention.

The Best Way to Track Accruals and Why It’s Important

With the right tools, it's much easier to do. But why do they matter?

Why Is Vendor Management Software So Crucial For Financial Institutions?

Vendor networks are becoming extremely complex...and potentially hazardous.

5 Takeaways from California’s ‘Final’ CCPA Regulations

Stacey Garrett breaks it down, and what lies ahead as new legislation looms.

ERM-GRC: Why Speed of Implementation Matters

Businesses that invest in a risk management solution often fail during implementation. ...

Legal Diversity is Gaining Ground: David Cunningham at Interact 2020

Diversity can drive very real benefits for law firms and in-house legal, says David Cun...

For the Newest TeamConnect Release, Co-Innovation Was Key

The latest improvements were the result of globe-spanning collaboration.

Co-Innovation in Action: Our Newest ImmigrationTracker Improvements

What are the newest improvements to the top immigration case management solution?

What is Legal Spend Management?

What is legal spend management and what impact can it have on your corporate legal depa...

Future-Proofing Your Legal Tech Stack, Part I: Process Automation

Why should it be a cornerstone of a resilient and enduring legal tech stack?

Top 5 Features Your Legal Hold Software Should Have

What are the key capabilities of the right solution?

How Can ERM Help Prevent the Collision of Internal and External Risks?

They're an enormous danger to any organization that doesn't take the right measures.

Utilize Structured Systems and Automation to Improve Vendor Responsiveness

Improve critical vendor communication and compliance.

How Can Risk Data Inform Strategic Decisions?

The right tools can make it much easier to get C-suite alignment.

Minimizing Data Risk During COVID-19

How does the pandemic present a new range of data privacy risks?

Mitigating Non-Financial Risks with ERM

What are NFRs? And how does ERM help prevent them from posing problems?

Avoiding the Talent Gap — Managing Your HR Risks

Here's how an ERM solution can help HR mitigate the risks it causes.

Making a Quarantini: Get Recipes for Business Continuity at Interact 2020

Learn the ingredients that make up the perfect business continuity cocktail for tough t...

What is Concentration Risk and How to Reduce It?

When you put too many eggs in one basket? It's your business that can get broken.

The Top 10 Vendor Risks & How to Manage Them

What are they, and how can you best mitigate them?

Ethics Rising: How Easier Processes Drive a Compliance Culture

It's the best way to make ethical behavior achievable within an organization.

Meeting the OCIE’s New Requirements with VRM

Mitigating Political Risk with Enterprise Risk Management

Why should you make sure to manage political risk by using an ERM solution?

What is Matter Management? And Why it Matters to Legal Ops

What exactly is matter management? Matter management involves managing all activities s...

Why Every Business Needs a Legal Hold Plan

Ethics Rising: A Culture of Compliance as Competitive Advantage

How can a culture of ethics and compliance translate into competitive advantage?culture

Managing Third-Party Vendor Regulatory Compliance

What are the dangers of third- and fourth-party vendors regulatory noncompliance for yo...

Do You Meet the OCC’s 2020 Vendor Relationship Expectations?

The OCC's bulletins have generated confusion. Here's how to sort out what measures you...

Previewing Interact 2020: A Virtual Conference About Community & Continuity

What's on the way for this year's online conference? Even more than before!

6 Tips for Selecting Enterprise Legal Management Software

What are the vital mileposts in picking the right ELM for your company?

Video: Julie Pearl, Mike Williams Discuss I-9 Compliance, Immigration Management

They cover the benefits to customers from the acquisition, and the opportunities ahead.

CEO Corner: How Acquiring Tracker Corp Affirms Our Mission

Mike Williams on the reasons behind Mitratech's latest acquisition.

Why IDC MarketScape Names Mitratech as a Leader for Enterprise Matter and Legal Spend Management

One of the world's leading technology analyst firms has recognized us in two reports.

Options and Opportunities: Economic Recovery and Model Risk

Why is model risk management more important than ever during the current economic uncer...

Choosing a Vendor Risk Management Framework — What’s Best for You?

Which of the three main choices makes the most sense for your organization?

COVID Risk Events and DOJ Compliance Expectations

What are the Department of Justice's regulatory expectations during COVID-19?

Case Study: How ECM Agility Helped Overcome the Impacts of COVID-19

See how ECM automation features in DataStore have made a "huge" difference.

Optimizing Customer Experiences & Technology ROI in Insurance

Tech is gaining ground in the insurance industry, but how can it optimize key processes...

3 Ways to Create a Competitive Advantage with Vendor Management Automation

It's a must-do for companies seeking to mitigate risk and improve business performance.

Are There COVID-19 Silver Linings? Some Risk & Compliance Lessons

Is there an upside to COVID-19? Maybe in the lessons that businesses can apply in the f...

Legal Ops & Business Continuity, Part 2: Handling COVID-19

Legal Ops teams relied on existing resources to cope with COVID-19; here's what they ca...

How Workflow Automation Accelerated Family Building Society Processes, Part 3

How is DataStore helping them build a paperless future in financial services?

E-Consent Is Vital To Immigration Law Firms For Two Reasons

The reasons may surprise you, especially #2.

How Workflow Automation Accelerated Family Building Society Processes, Part 2

What process did they target for change - and why was that process so labor-intensive?

Best Practices for Your Cloud-Based Legal Matter Management

Matter management software has many benefits for corporate legal departments.

COVID-19 and Cybersecurity for In-House Legal Departments

Attorney Sara Larrimer provides an inside view of how legal tech can defend against cyb...

5 Data Privacy Insights in the Time of COVID-19

According to experts, what do businesses need to understand during this uncertain period?

How Workflow Automation Accelerated Family Building Society Processes, Part 1

How did DataStore help them cut execution times from days to hours?

Clear, Effective Communication is Vital For a Safe Return to the Office

Why is it so important? Natalie FitzHugh digs into the details.

How Should Legal Ops Technology Support P&C Insurers?

Steven O'Donnell explains the key questions and expectations an insurer should have fro...

Post-COVID Business Practicalities: Better Policy, EUC and Model Risk Management

What did the top experts have to say about them at our risk & compliance Virtual Summit?

How Digitizing the I-9 Process Helps Onboard New Hires Remotely

The new remote hire landscape presents new opportunities...and compliance challenges.

Legal Ops & Business Continuity, Part 1: Stabilizing the Situation

What were some of the early steps taken by Legal Ops teams and their companies to manag...

How Workflow Automation Can Build Business Continuity After COVID-19

How can automating key processes help drive proactive resilience for an organization?

CEO Corner: Pushing Forward During the Pandemic – Mitratech Acquires CMPG

Mike Williams explains the reasons behind the move, and how it will build client capabi...

Immigration Lawyers Working From Home Should Be Aware Of Malware. Here’s What It Is And How To Avoid It

It's a big concern for immigration lawyers on a number of fronts.

Immigration Lawyers Can Help Clients Apply For US Citizenship – Here’s Why, And Why Now

Why is it suddenly more urgent for immigration lawyers to help?

What Do Experts Foresee for the Future of Compliance?

See the many insights top risk and compliance leaders had to share at our latest Virtua...

Partnering With PageUp To Offer I-9 Compliance and Right-To-Work Checking

Offering joint customers streamlined I-9 compliance and right-to-work verification.

Reduced Cost and Enhanced Impact: Embedding Compliance in BAU

How are "compliance as BAU" and the role of the CCO shaping the future of business?

Why Legal Departments Need a Legal Data Analytics Strategy

Legal data analytics can unlock cost reductions and efficiency, says Arran Braganza of ...

Overcoming Paper-Based Processes in Financial Services

What questions should companies be asking themselves about replacing outmoded processes?

Privacy, Pandemics, and Business Change…OH MY!!!

Michael Rasmussen explains the impacts of COVID-19 on data privacy protection.

Shadow IT Management: Choosing the Right Data Privacy Software, Part 4

The right software is vital to discovering your potential risk – and how to contain it.

A Perfect Storm: COVID 19, Financial Services & Model Risk

Unprecedented pandemic-based challenges are confronting finserv models and modelers.

Coping with the California Class Action Gold Rush

Stacey Garrett of Keesal, Young & Logan explains what's in store.

Are You Ready For a CCPA Data Privacy Litigation “Gold Rush”?

If you're not ready, you may be in trouble...the expensive kind.

CCPA, GDPR, and 3 Steps to Sustaining BAU after COVID-19

Regulators haven't relented, so how can companies stay compliant?

Is Working From Home the “New Normal”?

There may be surprising advantages to new circumstances and technologies.

How SaaS ELM Supports a Remote Legal Department

It can help staff maintain effectiveness by collaborating in one secure system.

Virtual Summit Visionaries on COVID-19, Continuity, and the Future of Legal Ops

They had plenty of expert insights to share about the pandemic's impacts - present and ...

3 Ways Compliance Teams Will Drive Business Continuity Transformation

How are GRC teams uniquely situated to help companies evolve toward smarter continuity ...

USCIS Announces Temporary Policy for Expired Form I-9 List B Identity Documents

What are the changes, and how will they affect your business?

5 Legal Ops Virtual Summit Insights From Connie Brenton

She shared keen observations about how Legal Ops can lead past COVID-19.

COVID & CECL: The Short-Term and Long-Term Impact

How will COVID-19 affect CECL compliance expectations now and in the future?

The SEC Wants You to Prioritize Vendor Risk Management

Because regulation isn't going away, even during disruptions like those of 2020.

How Does ECM Enable More Efficient Work-From-Home During COVID-19?

How does a product like DataStore excel in managing the situation?

How An Enterprise Legal Management System Can Help Corporate Legal Teams Work From Home

A SaaS ELM can bring smart collaboration and responsiveness to remote legal workforces.

Virtual Summit Poll Results: How Has Coronavirus Impacted Legal Ops?

What surprising poll results did we see during our Legal Ops online event?

Phishing Preparedness: What Does a Risk Manager Recommend?

How do you spot a phishing attack, and what should you do about one?

Partnering With Greenhouse to Benefit HR Professionals

Offering mutual clients streamlined I-9 compliance and right-to-work verification.

CEO Corner: Gilead Sciences – A Lesson in How Legal Ops Empowers Business Continuity

How it provides an emblematic example for Legal Ops teams everywhere.

How to Prepare for the Next Pandemic? Document Everything

Taking the right steps today can help overcome tomorrow's disruptions.

How to Handle Critical Third-Party Vendor Failures due to the COVID-19 Pandemic

What can you do if a critical third-party vendor fails to deliver necessary services?

Compliance Management: Choosing the Right Data Privacy Software, Part 3

Here's what makes up a best-in-class software solution.

TAP Partner Webinar

Learn more about TAP in this webinar designed specifically for partners.

15 Coronavirus Survival Tips for Your Legal Ops Ecosystem

What advice do Legal Operations leaders have about business continuity during this crisis?

What Policy Management Insights Can We Learn During COVID-19?

Michael Rasmussen and Henry Umney shared their insights.

7 Sources of Legal Ops Waste (That Lean Processes Can Fix)

What are the areas where Legal Ops can become more efficient?

6 Practical Principles for Policy & Procedure Management

What are the key tenets of a solid framework?

The Dangers of Inefficient Matter Management

Without proper matter management, you're susceptible to serious pain points.

5 Ways COVID-19 has Changed the Future of Legal Operations

Steven O'Donnell explains the impacts that are already underway.

Why Critical Spreadsheets Are Actually Models (and Require Risk Governance)

Is automation the answer to model inventory management?

Our Remote Reality – Adjusting to the New Normal

Here's how to meet the issue of remote hiring by using proven technology.

COVID-19: Changes to the UK’s SMCR Framework

What changes have been made to SMCR due to the outbreak?

Working Remotely During the Coronavirus Crisis? Flatten the Cybersecurity Curve with ERM

A new workforce paradigm equals new digital security threats.

How to Develop an Effective Vendor Onboarding Process

Onboarding a new vendor is a crucial first step to building a lasting business relation...

Mitigate Privacy Risks and Exploit Valuable Data with ECM

How can a solid ECM solution allow finserv firms to manage their data deluge?

CEO Corner: How Legal Ops Can Sustain Business Continuity During Coronavirus

Mike Williams explains why Legal Ops is uniquely poised to help organizations.

New 2020 I-9 Form Updates April 30, 2020 for ICE Compliance

Businesses to be aware of another looming deadline at the end of April.

The Risks of Vendor Remote Access During the Coronavirus Crisis

Are you properly insulated against the mounting risks?

Three Steps to Mitigating the Business Risks of COVID-19

Graham Machray shows us how to mitigate potential impacts.

Remote Work Best Practices from INSZoom – Organizing Your Immigration Law Firm’s Data

Getting control of your data and documents is critical during the pandemic.

Reducing Work-From-Home Risk From Shadow IT During COVID-19

An inventory of EUC assets is a big first step.

Coping During Coronavirus: 13 Lessons About Managing Remote Workers

We provide hints from experience about the right steps to take.

Tips for Reviewing Your Vendor’s Pandemic Plan

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A Risk Manager’s Real Guidelines for Work-From-Home Employees

What are the basic policies employees should follow if they're now working remotely?

Coping With Uncertain Times: Lean Processes Are Vital For Legal Ops

Why are lean Legal Operations processes more needed than ever?

4 Essential Attributes To Look For In Reviewing ELM Technology

What essential features drive successful adoption of ELM technology?

The Importance of Visibility and Control Within Compliance Functions

Why are they so central to the success of risk and compliance efforts?

What Technology Tools are Companies Using to Manage Coronavirus?

Our survey of global companies reveals key insights.

How Responsible Are Your Vendors? Incorporating ESG-Related Risks into VRM

Strengthen vendor risk management (VRM) by assessing Environmental, Social and Governan...

Education and Proportionality are the New Watchwords for MRM

Insights from the UK Finance MRM Technical Briefing.

COVID-19 and its Impact on Financial Services – Some Emerging Themes

Graham Machray explains how the pandemic makes MRM more vital than ever.

Integrated Risk Management — Should It Replace GRC?

Can the benefits of both be included in a single solution?

Immigration Law Firms Have Different Remote Work Needs – Here’s What You Should Be Thinking About

What are the differences, and how do they affect the solutions they employ?

FDIC’s Model Risk Management Guidelines Continue to Challenge Institutions

How can modeling and risk management teams comply? Here's how...

Working Around the In-Person I-9 Requirement with the COVID-19 outbreak

How can companies ensure I-9 verification for remote hires during a pandemic?

8 Key Steps For a Successful EUC Control Project

Jeremy Condie explains how to uncover and manage Shadow IT assets

How To Get Non-Legal Support for Legal Tech Adoption?

Hyperion Global Partners and Mitratech are unveiling the answers.

Dodd-Frank Stress Testing – The Submission Deadline Looms

How EUC errors can affect Dodd-Frank compliance at this vital moment.

A “Black Swan” Arrives: Will the Coronavirus Affect Your Vendors?

If they're not protecting themselves against its risks? You're at risk, too.

Efficient Ways To Improve Processes With Matter Management Software

Automating matter management is a growing necessity for evolving legal departments. Why?

Combatting COVID-19 with Three New Workflows – and Free Use of TAP!

To mitigate the impact of coronavirus, we're giving TAP users two free new workflows.

On Coronavirus and ‘Business As Usual’ in Unusual Times

Mike Williams explains why technology providers need to step up at times like this.

Enterprise Content Management: Choosing the Right Data Privacy Software, Part 2

What should a prospective adopter look for in an ECM solution?

Policy Management: Choosing the Right Data Privacy Software, Part 1

What are the right features for a Policy Management solution?

4 New Legal Workflow Automation Use Cases You’ll Love

TAP use cases from Gap, EA, and more, shared by our TAP Co-Innovation Community.

Tracker: Celebrating 20 Years of No I-9 Fines

It's the best track record in the industry.

5 Essential Elements of Corporate Compliance

What are the vital steps to take in assuring a culture of compliance within an enterprise?

5 Ways To Reduce Legal Spend And Maintain Relationships With Outside Counsel

How to cut legal spend costs caused by outmoded billing systems.

Data Privacy Update: California AG Proposes CCPA Modifications

New interpretations clarify the CCPA landscape for businesses.

Integrated Risk Management Requires Robust Vendor Risk Management

Having the right VRM solution is critical to effective IRM.

What’s New With the New I-9?

What changes have been made to this crucial form?

8 Key Takeaways From Legaltech 2020

What were the big trends on display at this year's legal technology conference?

ICE’s Audit Surge: What That Means for You & How Best to Prepare

ICE is anticipating more audits, so it's best to be prepared for the possibility.

10 Privacy Predictions for 2020

Stacey Garrett explains the ten trends to watch in privacy regulation and compliance.

7 Habits of a Highly Effective Privacy Compliance Program

Michael Rasmussen explains the steps needed in launching a successful initiative.

Ways to Improve Your First Line of Defense in a 3LoD ERM Model

How do you bolster it to optimize the overall model's rewards?

In Data Privacy, How Smart Is Your Data?

Jon Dedman explains why "smart data" matters in data privacy compliance.

I-9 for Staffing Agencies: Top 3 Things You Need to Know

What are the key things to know to stay compliant?

Announcing an End-to-End Evolution of GRC

Mike Williams tells why acquiring ClusterSeven is a big step in risk management.

20/20 for 2020: Bold Legal Ops Predictions for the New Year

Legal Operations experts make their predictions for what's ahead of us!

Your Policy Management Solution Needs Ease of Ongoing Development

It needs to be able to be improved and evolved through continuous partnership.

How to Prepare for a Vendor Management Exam

Auditors and examiners are paying closer attention to how well you assess vendor compli...

7 Essential Compliance Management Activities

What are the fundamentals of an effective compliance management effort?

Making a Policy Management Solution Rollout Easier for You and Your Organisation

How deployment can run more smoothly for employees and company alike.

The Focus on Continuous Vendor Risk Monitoring

Continuous threats are driving the movement toward continuous monitoring.

Gaining a Holistic View of Risk and Compliance

With the right new product, being trained should be easy for everyone.

Did You Ring in the New Year with Confetti…and a New CCPA Privacy Policy?

Stacey Garrett of KY&L details why it's so important to put one in place.

Holiday Obligations and Compliance Management

Corporate compliance management is a lot like managing a family gathering during the ho...

3 Keys to a Successful ERM Program

What are they, and why do they make such an important difference?

E-Verify Compliance Guide for Employers

What best practices should be followed to maintain compliance?

Is Your Employer E-Verify Compliant?

What are the expectations of employers under the system?

Are Your Vendors Properly Insured?

If they're not, you're exposed to vendor risk on multiple fronts.

Handling Problematic Vendors

Why is vendor risk management so essential to protecting yourself?

Learning a New Policy Management Solution Shouldn’t be a Headache

With the right new product, being trained should be easy for everyone.

What to Know About Vendor Management Policy

Ensure you've got a strong foundation for your vendor management practice.

Are Your Vendors and Suppliers Putting You at Risk?

If you're not sure, you may be in trouble already.

Announcing a New LCA Feature for our Immigration Solution

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A True TAP Use Case: Consumer Data Requests

Emily Bogin shows how workflow automation can tackle CCPA consumer data requests.

What Ease-of-Use Features Should Policy Management Software Deliver?

What are the questions to ask to ensure your Policy Management solution is easy to use?

How to Conduct a Successful Vendor Risk Assessment

They're an important part of a VRM framework. Here's how to conduct them.

For Policy Management, Give Employees the Tools for Success

Natalie FitzHugh explains why ease of engagement with employees is vital.

For the CCPA, New AG Regulations Are a “How-To” Manual

Data privacy expert Stacey Garrett of KY&L continues her series on the CCPA.

How to Set Up a Successful Vendor Risk Management Program

What are the keys to launching a successful VRM initiative?

Your Next GRC Solution: Why Ease-of-Use is Essential

Learn why it's vital for your next GRC software solution.

5 Essential Uses for Tech in Legal Operations

Where can legal tech make an immediate and much-needed impact?

Data Governance And Data Management: What’s The Difference?

They're not the same, but they're equally essential to modern corporate success.

Your Roadmap for VRM Software Approval and Implementation

Here's how to create a more effective plan for moving forward?

Tips for Building An Effective VRM Workflow

Because VRM needs collaboration and integration with suppliers to succeed.

Get a Glossary Guide to the CCPA

A handy infographic about the many terms surrounding the new data privacy law.

Fortune 500 Legal Ops Insights, Part 3: Building a Diverse Team

Legal Ops success depends on staffing up with the right personnel and skillsets.

KYL + NetApp’s Transformation Story Gets Profiled in Attorney At Work

How outside counsel and client teamed up to advance Legal Ops.

CEO Corner: Transitioning to a New Chapter

Jason shares his thoughts on the CEO transition and what it promises for the future.

Don’t Let Risk Management Kill Your Innovation

An ERM solution can help mitigate risk while freeing your enterprise to experiment.

How Two New CCPA Amendments Impact Business Compliance Obligations

Data privacy expert Stacey Garrett of Keesal, Young & Logan explains the details.

Key Takeaways (and Tail Wags) at ACC Annual 2019

What stood out at the annual meeting of corporate counsel? Kelly Greenwalt clues us in.

Fortune 500 Legal Ops Insights, Part 2: The Right Ways to Use Data

How leveraging data the right way can drive Legal Ops optimization.

Reporting Risk to the C-suite with ERM

In Legal Ops, Happiness is a Warm Workflow

Let us count the many ways legal workflow automation increases workplace satisfaction...

What Are The Top Five Uses of PolicyHub?

What are the areas where this easy-to-use solution is put to work the most?

The Value of Using Cybersecurity to Improve Vendor Management

Are you protecting yourself in real time from potential vendor failures?

Congratulations to the FT Intelligent Business Award Winners

A salute to the winners of this year's prestigious competition.

Defining CCPA – How Can Companies Prepare?

Hear Steven O'Donnell explain the details on an EM360 webcast.

Is Document Management Relevant in a Paperless Organisation?

And if so, what should an enterprise be looking for from an ECM product?

Why Attend ACC Annual (Or Any Legal Conference)?

What are three-and-a-half timely reasons to attend legal conferences like ACC Annual?

Recapping Our EMEA GRC User Group 2019: Automation + Innovation

What was on display at this year's get-together for our GRC software users?

What’s New & Improved In DataStore 4.0? You’ll Never Guess…

What new features have been added to our ECM solution for FinServ users?

A Risk-Based Approach to BSA/AML and OFAC Compliance

How much do you really know about your third-party suppliers?

Live from London: EMEA PolicyHub and DataStore User Group

What's happening today at our client/user gathering?

5 TeamConnect Use Cases (You Probably Didn’t Know About)

It's being used a lot of different ways by a wide range of legal & compliance teams.

Top 5 Uses for DataStore Around the World

What are the benefits they get from a best-in-class ECM solution?

Fortune 500 Legal Ops Insights, Part 1: Doing More With Less

Discover how legal leaders are meeting the challenge with legal technology.

9 Epic Reasons Not To Miss 2019 ACC Annual

We guarantee they'll make the trip worthwhile and memorable.

Who Was 2019’s RockStar Award Winner?

Learn who walked away with the honors for their work in driving collaboration and innov...

Wrapping Up Interact 2019 With Jason Parkman

Our CEO sums up our annual user conference and the feedback of the user community.

Interact 2019: The Benefits of Modernizing Legal Ops Software

Why keep legal ops software consistently up to date? Steven O'Donnell explains the bene...

Global Voices: Incident Management – Key Component of a Defensible Compliance Program

Why is Incident Management so important to a defensible compliance program?

The Importance of CCAR In Banking

Why is stress testing so vital to the health of the US banking system?

The Importance of Control Activities for Your ERM

Having a standard set of policies, processes, and benchmarks is central to ERM.

Reaching Peak Legal Ops: Lessons Learned by the Fortune 500

Find out what we've heard from over 100 of the world's biggest legal departments.

New Australian Whistleblowing Laws: What You Need to Do!

The new laws have already gone into effect. What steps must you take to ensure your org...

“There’s Always More To Learn” – A TAP Chat With Ben Bogin

TAP's product manager shares his impressions of Interact 2019 and the collaboration on ...

Best Practices for Creating Billing Guidelines

The better defined they are, the smoother your relationship with outside counsel.

5 Reasons Not to Miss Our 2019 PolicyHub and DataStore EMEA User Group

Featuring peer-led sessions, training and best practice tips and tricks you won’t want ...

Community Shines Through: Steven O’Donnell on Interact 2019

What stuck out for him at our annual user conference this year?

“Back to Earth” – A Wrap-Up of Interact 2019

The power of collaboration to transform Legal Operations was on display this year, more...

Global Voices: Compliance Lessons Global Organisations Can Learn From Never-Ending Regulatory Fines

Natalie FitzHugh details how companies can learn key lessons that help them avoid compl...

Live From Interact: Day 1 & 2 Gave Us “Something to Think About”

Legal tech co-innovation and growth are the topics on everyone's mind.

The Dangers of Hidden Contractual Language in Vendor Contracts

There might be details you miss - or are concealed - that turn into unexpected costs.

Users Are Leading the Way In Process Automation Co-Innovation

See some process automation use cases being freely shared and improved by TAP's user co...

Optimizing New & Existing Outside Counsel Relationships

How can you optimize the process of choosing outside counsel?

5 Things You Never Knew About CMO

New improvements make obligations compliance easier than ever.

Pioneering Recognition: KYL Wins Its Third ILTA Distinguished Peer Award

How did they capture their most recent award for driving legal tech transformation?

Sample I-9 Notice of Inspection (ICE)

How should you be prepared if you receive one?

Previewing Interact 2019: Jason Parkman on Serving the User Community

Jason explains how Interact is just one symbolic part of an overall focus on client suc...

SOC 1, 2, or 3: What’s Best for You?

Knowing the differences among them can make all the difference.

3 Hard Truths About Data Privacy – Are You Ready For Them?

There are other consequences of data privacy noncompliance, beyond fines.

5 Things You Never Knew About PolicyHub

What are the new or hidden features of PolicyHub that make it even more effective than ...

5 Steps to Prepare for an ICE Audit

You should be prepared even if you haven't been notified of one.

How Do Clients Drive the Evolution of eCounsel?

Keeping a legal tech product relevant to users relies on building deeper engagement wit...

How Can a Legal Team Meet Data Privacy Challenges?

Legal teams must manage CCPA and other data privacy legislation; here are expert answers.

Previewing Interact 2019: Legal Tech Goes Honky-Tonkin’, Austin Style!

This year, the fun is (almost) as important as the business, as attendees get to explor...

5 Things You Never Knew About Lawtrac

New features are giving Lawtrac users more convenience, control, and integration.

Why You Should Outsource Third-Party Risk Audits

If you're failing to review outside vendors regularly, consider outsourcing the job.

Previewing Interact 2019: The Technology Empowering Legal Ops Transformation

This year, we'll be delving into how our clients innovate around our products to drive ...

Global Voices: KYC Programmes – Aren’t They All Done and Dusted?

If you think Financial Services firms had put their Know Your Customer programmes to be...

Why Some Companies Fail at Implementing ERM

Small errors and miscommunications can add up to major blunders and corporate catastrophe.

Lowering Your Spreadsheet Risk With An EUC Audit

A step-by-step guide to completing an EUC audit.

Why Level Up With Paired Policy Management + Workflow Automation?

How coupling two technologies can allow companies to cope with escalating risk and expo...

Best Practices: Retrieving Data from Vendors

The data you share with suppliers might be vulnerable. Here's how to get it back.

Previewing Interact 2019: How Processes Support Legal Operations Success

Processes are a focus this year, as Legal Ops experts and Mitratech users share how to ...

Top 10 Most Common Form I-9 Mistakes

We've identified the most common errors to avoid.

Partnering with Microsoft to Achieve Industry-Leading Scalability and Application Availability

Expanding its strategic partnership to further scalability and availability,

Supporting a Single Source of Truth with LegalHold ELM Integration

Manu Sharma explains how good LegalHold-to-ELM integration prevents mistakes, frustrati...

Global Voices: Beating Bribery – Best Practice in Ethics and Conduct on the Global Stage

Mark Delgado outlines how to address a challenge keeping compliance executives up at ni...

Use Case: Handling Employee Questions with Policy Management Automation

It's now possible to manage policy exceptions without any of the typical headaches and ...

Previewing Interact 2019: Learn How People Can Transform Legal Operations

This year, we're more focused than ever on helping clients build the right teams and sk...

How LegalHold Solves Notice Version Problems

Development lead Manu Sharma explains how we've solved a knotty legal hold challenge.

5 Things You Never Knew About eCounsel

New features are making eCounsel more powerful and user-friendly than ever.

How Data Privacy Laws Will Impact Legal Ops & Legal Teams

Our recent webinar provided workable insights into managing a regulatory onslaught.

Use Case: Policy Exceptions (Without Headaches & Mayhem)

It's now possible to manage policy exceptions without any of the typical headaches and ...

Global Voices: GDPR Fines or Fiction?

Les Richardson explains why it's vital to have solutions in place regardless of regulat...

How a ‘Day of eCounsel’ Helps Build a Stronger User Community

Building a vigorous, vocal user community is a secret of eCounsel's evolution and produ...

Use Case: A Smarter Approach to Managing Conflicts of Interest

How pairing workflow automation and policy management makes COI compliance far easier.

The Importance of Auditing A Spreadsheet

How to audit a spreadsheet.

How Co-Innovation is About Success, Not B.S.

Emily Bogin explains how TAP community collaboration gives real meaning to "customer su...

Have You Met These 3 Crucial CCPA Compliance Challenges?

Meeting the demands of CCPA compliance is more complex than some companies realize.

That’s Entertainment! A Policy Management + Workflow Automation Use Case

Mitratech now offers a proven pair of solutions that integrate for policy management au...

Infographic: What Actual Users Wanted (and Got) From Process Automation

Real users explain the benefits of a best-in-class process automation solution.

With Great Power Comes Great Responsibility – How to Deal With the Growth in Accountability and Responsibility Regulations

Jon Dedman explains how to manage the oncoming changes being driven by regulators.

Is Your Legal Team Ready for Upcoming Data Privacy Laws?

How can legal and Legal Ops teams manage upcoming data privacy laws?

Level Up With Policy Management Automation

Mitratech now offers a proven pair of solutions that integrate for policy management au...

8 Topics To Include In a Successful ELM Software RFP

There are RFPs, and then there are great RFPs: What makes them great?

Red Flags Within Your Vendor’s Business Continuity Plan

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The Evolution of Vendor Risk Management in Healthcare

Hospitals and clinics require a holistic approach to VRM for handling changes in risk m...

3 New User-Driven Features We’ve Added to LegalHold

Co-developed with our actual users, they make an outstanding product even more useful.

The Effect of Brexit on Legal, Risk and Compliance

What's the silver lining in Brexit? Mark Delgado explains the benefits for those who pr...

Making Best Practices Pervasive: Teaming TeamConnect With TAP

Now legal and compliance best practices can be extended into the entire enterprise.

Proving the ROI of ERM/GRC

How to show that implementing ERM/GRC best practices can guarantee ROI.

Recapping CLOC Institute 2019: To Evolve Legal Ops, Be Fearless!

At this year's conference, the willingness to bravely take risks was still a driving th...

Recapping ACC Europe 2019

Returning home from an exciting and busy ACC Europe 2019, we’re looking at conference h...

Legal Ops 2.0 – How Co-Innovation was a Hit at CLOC 2019

At this year’s CLOC Vegas Institute, our presentation got "thumbs-ups" from attendees a...

Building a Center for Workflow Automation Co-Innovation

Learn how it benefits both workflow automation users and the entire Legal Ops movement.

Partnering with Risk Owners for Risk Assessments

Without proper collaboration, risk assessment efforts can go awry.

How Much Vendor Oversight Should Your Company be Performing?

Are you doing the right amount to reduce your exposure?

Legal Workflow Automation Use Cases: Customization Must Come First

To succeed, users need powerful customization capabilities for fine-tuning workflows.

What is the Form I-9?

Everything you need to know about this essential form and process.

Global Voices EMEA: Communicating your Code of Conduct Policy

What are the best practices for communicating employee policies? Natalie FitzHugh expla...

Policy Management and Risk – A Critical Connection

GRC managers can't afford to ignore how vital strong policy management has become.

3 Sessions Worth Watching at CLOC Vegas 2019

Judith Tigner highlights three sessions that point the way toward Legal Ops innovation.

Making Legal Rising a Reality at the ACC Europe 2019 Annual Conference

Learn how a distinguished ACC Europe panel will reveal how they're transforming Legal Ops.

Policy & Procedure Management – Linchpin of a Defensible Compliance Program

It's central to a corporate compliance program that can stand up to scrutiny. Learn why!

6 Must-Dos at CLOC Vegas Institute 2019

At CLOC Institute Vegas 2019, what should you have on your schedule -- both inside and ...

A 10-Point Checklist for Picking a Policy Management Software Vendor

What are the filters you should use to maximize value from both product AND vendor?

Delivering a Mobile-Responsive Custodian Portal for Legal Holds

Learn how legal hold software can be a solution for helping custodians manage their man...

Why Is Policy and Procedure Management Now More Important Than Ever?

Policy and procedure management is increasingly essential; here's why, and the steps to...

The Importance of Fourth-Party Vendor Tracking

Growing a Legal Tech Ecosystem: Gilead Sciences

In building a legal tech stack, Legal Ops leaders explain why planning and people are v...

Spreadsheet Risk: Three Steps to Avoid Disaster

What steps can you take to avoid the dangers involved?

Users Have Spoken, and They’re Demanding Agile GRC Software

Users want agile GRC software solutions, according to Michael Rasmussen. Here's our exp...

Litigation Analytics: From Hindsight to Foresight in Legal 2.0

Learn how litigation analytics is already a building block of Legal 2.0, and the impact...

One Woman’s #MeToo Moment (and Why It Matters for Companies Everywhere)

Learn why risk and compliance managers should care that Mitratech's Kelly Phillips took...

Is Hiring a Vendor Manager Worth the Hassle?

Finding a good one is hard...and technology now offers alternatives.

Is Your Legal Ops Technology Past-Proven and Future-Proofed?

See why Legal Ops technology has to blend past performance with future flexibility to d...

Reputational Damage: 11 Steps for Protecting Your Brand & Company

What are the key strategies a business must follow to prevent damage to brand or compan...

A True TAP Use Case: Procurement Automation

Procurement automation can solve serious issues of communication, collaboration, cost, ...

What’s the State of the GRC Market in 2019?

What are the issues and drivers shaping the GRC marketplace, and the technology innovat...

Managing Legal Matters from Where You Really Live

Enterprise legal management software needs to avoid adding complexity for users - and g...

Announcing TeamConnect 6.1 – Taking Our User-First Focus Even Further

Our new release brings new MS Outlook and Office integration enhancements and much more.

Technology Risk & Operational Risk

A guest post from Shannon Harris at Cefpro.

Legal Workflow Automation: One Solution to Unite Them All?

There's a single legal tech solution that's best for integrating in-house legal and out...

Value Creation vs. Value Protection: How ERM and GRC are More Effective Together

What are the benefits of implementing them in parallel?

7 Ways Automating Your Vendor Management Can Deliver ROI

Companies lose money every year from overspending with third parties.

9 Hot Q1 Headlines in Cybersecurity, Risk Management, and Data Governance

What are this quarter's biggest new stories in the ever-moving world of GRC?

Automating Conflict of Interest Workflows: It’s Vital for Law Firms in 2019

Workflow automation can simplify COI processes, and protect law firms against painful c...

81% of Legal Departments Aren’t Ready for Digitization: Gartner

Legal department digitization is an urgent need, but too many in-house legal teams aren...

Sarbanes-Oxley (SOX): A Simple Guide

What are the basics of this far-reaching financial regulation law?

Automating Case Management Workflows: A Must-Do for Law Firms in 2019

It's a real need for law firms, but it can be quick, painless...and highly profitable.

3 More Reasons for Adopting a SaaS Legal Hold Solution?

Three more reasons why a legal department ought to replace any outmoded manual legal ho...

Why NDA Automation is a 2019 Imperative for Law Firms

Why is NDA automation a crucial first step that law firms need to take in the year ahead?

The Design Secrets of User-Centric Legal Hold Software

How the right design choices help drive the 100% user compliance so crucial to success.

Trends & Insights From LegalTech New York 2019

Steven O'Donnell on how Legal Rising and other legal tech movements are taking hold in ...

Legal Hold Management in 4 Simple Steps

A new infographic explains how legal hold management can be streamlined by moving beyon...

The Five-Factor Approach: Well-Defined Programs to Dig Deeper into Your Risk

Which ERM model is the best for your enterprise?

Why Having a VRM Software User Group Matters

They're a source of innovation and savings; does your current VRM solution support them?

3 Reasons (Among Many) for Adopting a SaaS Legal Hold Solution?

We go in-depth on just three of the many reasons to adopt a SaaS legal hold solution.

CCAR & DFAST: A Simple Guide

Do you understand what they each entail? Our simple guide has you covered.

It’s the People, Y’all…

What put Mitratech on a list of the very best places to work in Austin?

A Product Manager’s Journey To Solving the Legal Hold Problem

Get the inside story of how client collaboration resulted in a like-new re-launch of Le...

Fergus Allan on GRC in the UK & USA in 2019

Fergus Allan of TORI Global shares his forecast for GRC developments and how businesses...

Staff Spotlight: Josh Becker on Being Embedded in England

What experiences and insights does a Mitratech SBA have to share after working for year...

5 Things to Expect at CLOC Institute London 2019

What clues should you look for that reveal the state of Legal Operations in the U.K. an...

3 Lines of Risk Management Defense: Assessment, Compliance and Audit

With the consequences of risk on the rise, it's important to have these three in place.

7 Expert Legal Operations Predictions for 2019

What Legal Operations predictions do our blue-chip experts have in mind for 2019?

In GRC, What Are 4 Barriers to a Culture of Compliance?

A new infographic lays out the four hurdles for GRC managers, and how to overcome them.

10 GRC Experts Predict What’s Ahead in 2019

What are the changes they see in store for businesses hoping to avoid compliance problems?

Aragon Research Calls TAP a “Visionary” DTM Product – Again!

It's the fourth year running TAP has been cited as an innovator in a hotly growing cate...

What is Information Governance?

Information governance is increasingly essential to risk and compliance management, but...

Webinar on Demand: Michael Rasmussen on SMR/CR Compliance

GRC pundit Michael Rasmussen joined Mitratech's experts to explain best practices for S...

How Our Policy Management Software Was “Perfect Timing” for HMSHost

See how PolicyHub helped unify a global firm's inconsistent policy and compliance efforts.

For 2019 Legal Operations Success, Prime the Pump!

Steven O'Donnell explains why Legal Ops needs proven tools and best practices to drive ...

Global Voices APAC – Finding “Quick Wins” for Legal Ops Down Under

The APAC region is primed to adopt legal tech, but needs solutions right-sized to its p...

What’s the True ROI of Legal Management Technology?

User interviews are featured in this exploration of the real benefits of LMS/ELM adoption.

Webinar Preview: Senior Management Regime – The Next Level of Maturity

How can GRC managers learn how to guard against the actual, hidden SMR/CR compliance th...

The Google Walkouts – The Next Stage for #MeToo and GRC

How is the #MeToo movement driving demand for greater personal accountability from both...

Mitratech Earns Top 10 Recognition as Legal Tech Gains Global Traction

See why we were prestigiously honored four times by the Financial Times as a leader in ...

Keesal, Young & Logan Awarded as a Top Boutique Law Firm

Our partners at Keesal, Young & Logan (KYL) continue to raise the bar in legal tech inn...

Ethics Rising: 4 Takeaways From This Year’s SCCE CEI

We reflect on the conference and the trends on view – and the one that was missing.

The Investor Gold Rush to Legal Technology

How the sudden investor rush into legal technology proves we're approaching a tipping p...

New DataStore Reporting Capabilities Provide Greater Visibility and Informed Decision Making

Mitratech has enhanced the reporting capabilities of DataStore, the only information go...

CEO Corner: Two Events That Prove “Legal Rising”

Jason Parkman reviews two recent events where it's plain there's a "Legal Rising" movem...

Legal Rising: Saluting the 2018 ACC Value Champions

This year's winners exemplified the "Legal Rising" movement, as our Steven O'Donnell ex...

7 Essentials for Legal Operations Optimization, Part Two

Legal Operations optimization demands a new set of best practices and technology tools ...

7 Essentials for Legal Operations Optimization, Part One

Legal Operations optimization demands 7 essential best practices to drive efficiency an...

Market Risk Alerts: Why Vendor News Monitoring is Valuable to Your Company

A VRM solution that offers market risk monitoring delivers significant value.

Your eBilling Software is Powerful: So is Legal Invoice Review Training

It can be a huge benefit in helping you manage legal spend.

The Legal OpsDate: Let’s Talk Data Governance with Brian McGovern

Check out the latest episode of The Legal OpsDate – a podcast focused on all things legal.

Product & Client Need Insights from the Road

Mitratech's Director of Product Management shares insights from interacting with client...

Mitratech Launches Latest TeamConnect ELM Innovations at Interact

Learn how the latest TeamConnect product release could help you drive greater value fro...

What is Contract Management?

Contract management is a key piece of legal management. If you get it right, you could ...

Legal Departments are Turning to Workflow Automation Software

As global organizations find themselves confronted with growing legal needs, their Lega...

3 Key Takeaways from CLOC Institute Australia

Legal and Compliance expert shares 3 key insights from CLOC Australia 2018 that can tra...

Evolving Legal Operations: Why Own Your Own Workflows?

Why it's important to be able to customize yet standardize your Legal Ops workflows, an...

“It’s So Simple” – How Juniper Networks Transformed Their MAF Process

Learn how Juniper Networks transformed their Manufacturer's Authorization Forms process...

Mitratech, KYL and NetApp Recognized as Legal Procurement Innovators

This Wednesday, Mitratech was honored with receiving the Legal Procurement Innovator Aw...

Meet the Heart of Mitratech – Our HR Team

Meet the Mitratech Human Resources team – our advocates for having fun and keeping a cu...

Webinar Recap: 4 Experts’ Experiences With Legal Workflow Automation Software

Legal workflow automation software and how it really performs was the topic of a far-ra...

Aragon Research Calls TAP Workflow Automation “Visionary”

Aragon Research recognized TAP Workflow Automation as a visionary in DTM, making it the...

Calling All Companies: It’s Time to Get Real About Sexual Harassment

Learn how companies can help prevent and reduce this issue.

What Happens When a Law Firm Thinks Like a Startup?

The time is now. Today, we announced an exciting partnership with Keesal, Young & Logan...

Making the GDPR a Compliance Lullaby: How Tedium Creates Nightmares

GDPR compliance can be tedious, as the fact the law is now literally putting people to ...

GRC vs. IRM – Is There a Difference?

Michael Rasmussen provided some thought-provoking commentary on the latest Gartner IRM ...

2 Practical Ways to Enforce “Tone from the Top” Compliance  

Join experts from Morae Global and HMSHost as they share 2 practical ways your company ...

Data Privacy – The Hot Topic That’s Getting Hotter

The latest trend in governance, risk and compliance? It's all about Data Privacy. Read ...

Why Legal Now Means Business

To drive value and efficiency, legal's now acting like a business. Find out what this m...

4 Ways Top Companies Use Data to Drive Compliance (and Business)

Searching for ways to bring your compliance function up to speed? Here are 4 tips from ...

Artificial Intelligence, Legal Research, and the Human Spark

Legal technology like artificial intelligence is already augmenting legal research. Wha...

Reflections on Gartner’s IRM Magic Quadrant

Read about the evolving role of the General Counsel, Gartner's Magic Quadrant and how t...

In Legal Ops, What’s the Shortest Route from A to ROI?

Legal operations is faced with vital decisions about how to drive ROI using legal techn...

Meet Your Product Management Team

Meet the Mitratech Product Management team - a group of adventurers and creatives obses...

Work Smarter Not Bigger – The Motto of Modern Compliance Teams

When it comes to compliance, companies must do more with less. Find out how Western Uni...

What’s in the New 2018 UK Corporate Governance Code?

The Financial Reporting Council (FRC) has revised and released the 2018 UK Corporate Go...

Renowned Entrepreneur and Tech Strategist, Salim Ismail, to Speak at Interact

Find out more about Salim Ismail - bestselling author and technology strategist - who w...

Exploring the Frontier: Pioneering Legal Ops at Ingersoll-Rand

What's a pioneer in legal operations? Learn what that means and how Ingersoll-Rand's Mi...

Top 5 Reasons You Don’t Want to Miss Interact 2018

Interact is the leading user conference for legal operations and compliance professiona...

How Legal Operations Analytics & Automation Can Cut Costs

As legal departments are challenged to contain costs, they've turned to technology tool...

Legal Operations: The Experts Agree It’s Growing

Experts and recent research shows legal departments are increasingly turning to Legal O...

Legal Operations Automation: Are You Leading or Left Behind?

Some law firms, legal operations teams, even law schools are embracing the inevitabilit...

4 Common Sense Online Security Rules All Employees Should Follow   

Remind yourself about 4 common-sense rules from the real world that help you take owner...

The Rush for Legal Technology

It's no secret the name of the game for legal technology is changing. Find out what Law...

What’s the T2V of Workflow Automation?

The time it takes for you to start seeing ROI for workflow automation is just as import...

CEO Corner: Beat the Record and Drive Change

Mitratech CEO Jason Parkman shares unique insights from pop culture, how to beat record...

The Rise of Corporate Legal Operations

Driven by a need to control spiraling costs and prove their value, legal departments st...

Cybersecurity Precautions for Businesses

Find out what cybersecurity precautions your business should take to protect itself as ...

Why Security and Compliance are Everyone’s Problem in the Wake of GDPR

With GDPR in motion, we met with our in-house security and compliance experts to discus...

Welcome to the Family, Infiniglobe!

Mitratech just welcomed a new partnership into this collaborative community of co-innov...

Let’s Talk Data Governance: An Interview With Brian McGovern

Check out the latest episode of The Legal OpsDate (see below) – a podcast focused on al...

GDPR 30 Days Later, According to Experts

Since it launched 30 days ago, the news has been abuzz with GDPR. Leveraging decades of...

Communicating Value and Collaboration Between Corporate Legal and Outside Counsel

Today's legal operations environment requires corporate legal and outside counsel to co...

4 Ways Legal Automation Helps Humanize the Practice of Law

Legal automation presents a unique opportunity to actually increase the human focus of ...

Reflections on Compliance Week and Policy Management

Read about key takeaways and trends on policy management and compliance from Compliance...

Trying to Jump Your Board’s Hurdle? Here’s How to Sell Them on Policy Management

So you've found the perfect policy management software. Now the question is, how do you...

When it Comes to Legal Technology Innovation, Which Type of Townsperson Are You?

There's a new frontier in legal technology to explore. Learn what types of people you n...

What Is GDPR and Why Does It Matter to the Tracker Team?

Learn the measures we're taking to be compliant.

Interacting With Outside Counsel: It’s Not just Lawyer-Lawyer Anymore

There's a real need to democratize the relationship between corporate legal and outside...

Take Charge of #@m%! Protection Regulation (GDPR) with Legal Workflow Automation

Everyone's feeling the GDPR heat. So what can you do about it? Find out how workflow au...

Business Intelligence: Insights at the Point of Action

Data-driven decision making combines strategic planning with robust tech to transform d...

The Next Frontier of Legal Ops: Planning and Building Your Legal Technology Ecosystem

With thousands of legal tech stack options vying for your attention, how do you choose ...

What’s Value Mean When Dealing With Outside Counsel?

Today's legal departments seek a more business-friendly approach with outside counsel. ...

Using Workflow Automation for Onboarding Outside Counsel

Workflow automation can really streamline the onboarding process for outside counsel. H...

5 Ways Legal Workflow Automation Empowers Data Protection

Here's how legal workflow automation can help you improve data protection practices and...

The Superheroes of Security and Compliance

Meet the Mitratech security and compliance team - our heroes that work in the shadows t...

How a Sports Fan Saved His Company With Effective Compliance

When his new company faced near-destruction, this sports fan rebuilt an effective compl...

In Praise of a Pioneer: NetApp Leads Legal Ops Transformation

Want to check out a profile of a true legal ops pioneer? Find out how NetApp modernized...

Be the Hero of Your Own Compliance Story

In this age of regulatory scandal, compliance officers are uniquely placed to become th...

TAP in the News: Want to Transform Legal Ops? “Just Start.”

NetApp has led the way in Legal Operations transformation, and new press coverage highl...

Making Your Legal Technology Stack Stick With Allstate’s Olga Castaneda

If you don't have the right legal technology, your business could be both behind the ti...

The Legal Technology Trends of CLOC 2018

Read about the compelling trends in legal technology on display at this year's Corporat...

Workflow Automation? It’s a Do-or-Die Decision for Legal Ops

Learn why forward thinking legal teams use legal workflow automation to protect their e...

5 Legal Technology Trends We Saw at CLOC 2018

At CLOC Institute 2018, five legal tech trends were evident that will change the future...

Best Practices for Policy Management

Like the gears that keep machines running, effective policy management requires many mo...

Expanding Legal Operations to Connect People, Processes

Business processes have come a long way in the last 50 years. Find out how to transform...

NHS Spreadsheet Error Costs Junior Doctors Their Jobs

How one costly mishap illustrates the dangers of EUCs.

How Technology Helps Build an Effective Compliance Program

Regulators may disagree on some specifics, but nearly all regulators agree that this on...

TRIM and Spreadsheet Risk Management

How does TRIM impact a company's risk strategies and spreadsheet modeling?

Jason Parkman Praises the Power of Connection

Mitratech CEO Jason Parkman reveals how CLOC's power of connection brought his firm and...

8 Exciting Highlights from CLOC institute 2018

CLOC has become a hub of innovation, collaboration, and huge developments in Legal Ops....

The Power of Connection: Mitratech+ThinkSmart and CLOC

Mitratech CEO Jason Parkman shares his takeaways from the Corporate Legal Operations Co...

4 Ways Workflow Automation Transforms Legal Ops

Adding workflow automation to your legal management software drives value for your enti...

ICO Fine Highlights Spreadsheet Risk for GDPR Compliance

Spreadsheet error leads to £120,000 fine for London council.

The Journey After May 25th’s GDPR Compliance

Experts argue that the GDPR compliance journey doesn’t reach the end of the road on May...

Actionable Insights in Legal

Imagine a world where you could filter your outside counsel like you filter your online...

5 Reasons CLOC Institute is the Best Legal Ops Conference

The top reasons the CLOC yearly event is, without doubt, the premier gathering for Lega...

5 Quick Hacks for Pre-Testing Your Workflow Design

Before User Experience Testing your workflow design, take advantage of these 5 hacks to...

Empowering the Compliance Team to Drive Business Advantage in the Wake of Australia’s Royal Banking Commission  

While compliance breaches provide challenges, they also provide opportunities for compl...

Connie Brenton of CLOC Talks Legal Ops Automation Adoption

Legal Operations technology advocate and CLOC president Connie Brenton has a lot to say...

New Watchword: Subservice Organization

New reporting formats now include "subservice organizations," a.k.a. fourth parties.

5 Signs You Should Break Up With Your Current Legal Management Software

When your legal management software no longer meets your needs, it might be time to sta...

10 Legal Operations Benefits from Automating Content Management

When Legal Operations adopts a workflow automation platform, it should pick a product t...

Legal Operations Solutions: How to Separate Value From Vaporware

In choosing the right technological Legal Operations solutions, it's vital to separate ...

NetApp Improves Legal Ops through innovation

NetApp was challenged with improving collaboration between its legal team and external ...

The Tipping Point for Legal Technology

Four topics in legal technology are gathering serious notice, momentum and discussion a...

Why Lawyers and Legal Ops Need to Embrace Blockchain

The potential of blockchain for the legal profession, whether for private practices or ...

Managing Spreadsheet Risk & Governance in SOX – An Optimal Approach

Addressing the new challenges of SOX reporting.

Do Lawyers Dislike Innovation? A Historical Perspective

American lawyers have historically been averse to big changes - which makes recent inno...

Hyperion Report Names Advanced Legal Management Solutions

Not every legal management solution makes this exclusive list. Learn why TeamConnect wa...

Effective Compliance Program Hallmark 7 – Remediation

Despite the best intentions, no compliance program's ever perfect. That's where the sev...

The New Spreadsheet Risk Management Issues of Sarbanes-Oxley Compliance

SOX compliance creates real issues when it comes to monitoring your spreadsheet estate.

Effective Compliance Hallmark 6 – Enforcement and Internal Investigations

Our sixth hallmark of an effective compliance program promotes ethics within an organiz...

Effective Compliance Program Hallmark 5 – Monitoring and Effectiveness

As the name of our fifth hallmark suggests, monitoring and effectiveness are critical p...

Look Beyond Workflow Automation ROI – What’s the T2V?

How quickly will you see workflow automation ROI? Or other value from deploying WFA? Th...

7 Ways a Workflow Automation Solution Should Make Implementation Easy

Shopping for a workflow automation system? Here are 7 ways a good one will make impleme...

Legal Workflow Automation Can Help Close the “Justice Gap”

See how one law school graduate is applying Thinksmart legal workflow automation in mak...

Why workflow automation shouldn’t require Rip-and-Replace

When adopting workflow automation, your solution of choice shouldn't require ripping ou...

Effective Compliance Program Hallmark 4 – Training and Communication

Today we continue our seven-week blog series on effective compliance programs with an a...

A New Case Study: How NetApp Legal Ops Saved Millions With TAP

When NetApp's Legal Ops team needed a legal workflow automation solution to optimize th...

KYL is Teaming with Mitratech to Help Clients Automate

See how superstar legal firm Keesal, Young & Logan is working with ThinkSmart to help i...

Effective Compliance Program Hallmark 3 – Ethical Due Care

As tough as it can be to implement, our third hallmark of an effective compliance progr...

Data-Driven Decision Making for Corporate Counsel: How to Devise Effective KPIs

One barrier to data-driven decision making involves not defining goals. In this post, I...

Learn the 4 Big Benefit Buckets of Legal Ops Automation

There are no less than 4 big areas where legal workflow automation can revolutionize Le...

Workflow Automation Q&A #6: What are the 6 Key Steps to Implementing Workflow Automation?

If you’re looking to implement workflow automation – great! But before you make that mo...

Effective Compliance Program Hallmark 2 – Program Oversight

Read about the second hallmark of an effective compliance program - program oversight -...

Why Lawyers Should Love, Not Fear, Legal Workflow Automation

Learn why legal workflow automation won't destroy law-related jobs, but create more of ...

7 Hallmarks of Effective Compliance Programs

Find out what an effective compliance program looks like, what regulators look for and ...

Workflow Automation Q&A #5: Key Considerations in Choosing an Automation Provider

In adopting workflow automation, what are key factors to consider in picking the right ...

In 2018, Legal Ops Will Keep Turning to Technology

Spending on legal workflow automation and other will increase in 2018 as an entire indu...

Why Change Management Matters with Workflow Automation

Find out why change management may be in order as workflow automation shakes up existin...

A True TAP Use Case: Services Request Intake

We'll be honest: We looked for statistics about how many legal services requests a typi...

ThinkSmart, Now Mitratech, adds video signature confirmation to TAP

There’s no doubt that eSignature solutions have revolutionized the way enterprises mana...

Workflow Automation Q&A #4: What Does an Automated Workflow Look Like?

We’re back with another installment of “Workflow Automation Q&A.” We’re excited to brin...

Just Keeping Up Means You’re Falling Behind

If you're a CIO or CTO who's decided to push your government operations or business res...

Workflow Automation Q&A #3: How Long Does It Take to Build a Workflow?

We’re back with another installment of “Workflow Automation Q&A.” We’re excited to brin...

Defining Workflow Automation: What It Is, and Where It’s Going

Workflow automation is a grand leap forward in terms of its potential to make the “digi...

Breaking Stones for a Living: On Workflow Automation and Simone de Beauvoir

There is no more obnoxious way to punish a man than to force him to perform acts which ...

Workflow Automation Q&A #2: Why Use TAP Over In-House WFA?

Welcome to another installment of “Workflow Automation Q&A.” We’re excited to deliver a...

What Is End User Computing (EUC) Risk?

What EUC means, why EUC risk is so important, and how to manage it.

A True TAP Use Case: Matter Management

For legal operations teams within large enterprises, managing the many aspects of the c...

From the Training Desk: TAP and the Pfiesteria piscicida Metaphor

Just like the Pfiesteria piscicida changes depending on the context, our product also c...

Why is Blockchain Automation Vital to the Future of Workflow Automation?

We've just announced the launch of a new product, BlockAudit, the first in a suite of b...

Why the NALP Thinks Legal Services Is “About to Get CLOCed”

In the latest issue of its Bulletin to members, the National Association for Law Placem...

A True TAP Use Case: Conference Participation & Publication Review

Attending industry conferences and placing articles or doing interviews for trade publi...

Circling Back to Customer Success: the TAP Learning Center

At ThinkSmart, we frequently joke about the “circularity” of our product. TAP itself wa...

Signature $avings: How NetApp Cut Millions In Costs

Here's an example of how just one element of workflow automation can deliver massive RO...

A True TAP Workflow Automation Use Case: Shareholder Agreement

Here's how automating an essential finance process can save costs and headaches for eve...

Mitratech’s Top 5 Insider Tips for a Successful Automation Project

ThinkSmart's Top 5 Insider Tips for a Successful Automation Project By Dani Dayan, Head...

Automation Angst Hits Wall Street: Here’s Why It Shouldn’t

Automation Angst Hits Wall Street: Here’s Why It Shouldn’t By Kelli Negro, Head of Mark...

A true TAP Use Case: QBR scheduling

A true TAP Use Case: QBR scheduling By Kelli Negro, Head of Marketing Would you buy a T...

Adobe Expands in WFA, and Why We Couldn’t Be Happier

Learn why we’re ecstatic (and proud) about Adobe Sign Advanced Workflows, their workflo...

Workflow Automation Q&A #1: Infinite looping made easy!

Workflow Automation Q&A #1: Infinite looping made easy! By Christina O' Connell, Genera...

Does Every Enterprise Need to Automate its Workflows?

Does every enterprise need to automate its workflows? By Kelli Negro, Head of Marketing...

Mitratech Participates in Michigan State University College of Law’s LegalRnD Program

ThinkSmart Participates in Michigan State University College of Law’s LegalRnD Program ...

Does Amazon Alexa Have a Place in Legal Workflows?

Does Amazon Alexa Have a Place in Legal Workflows? By Kelli Negro, Head of Marketing Th...

Spreadsheet Risk Management is Key to GRC Success in Organizations

Spreadsheets are integral to your operations. How can you manage their risks?

Reporting from the Forefront of Automation

What’s the truth about automation’s impact on jobs and lives? We’ve seen it in action, ...

How Can CFOs Escape the Spreadsheet Spiral?

What is it? And how is it dragging down their enterprises?

Configuration vs Customization – What’s the Difference and Why Does it Matter?

There are two common buzzwords that fly around the software world: Customized and Confi...

Announcing a First: Blockchain Comes To Workflow Automation

For enterprises concerned about security, encryption and data protection, blockchain ha...

Learn the Real Impact of Legal Ops Automation

Learn the real impact of Legal Ops automation By Kelli Negro, Head of Marketing We’ve s...

From the Training Desk: Our New Training Site and Notes on “Tech Culture”

From the Training Desk: Our New Training Site and Notes on “Tech Culture” By Emily Bogi...

Data Chaos Caused by Unmanaged Spreadsheets

Due to unstructured and uncontrolled usage, spreadsheets are spiraling out of control.

How Legal Workflow Automation was “Transformational” at Yahoo

How Legal Workflow Automation was “Transformational” at Yahoo By Kelli Negro, Head of M...

ThinkSmart (Mitratech) Featured in CPO Rising

ThinkSmart Featured in CPO Rising By Kelli Negro, Head of Marketing If you’re in the su...

Riding the Wave of Change: An Interview with Justin Hectus

Riding the Wave of Change: An Interview with Justin Hectus By Paul Hirner, CEO One of t...

For Workflow Automation, Let the Facts Guide Adoption

For workflow automation, let the facts guide adoption By Kelli Negro, Head of Marketing...

CLOC Windup: How the Usual Suspects Are Becoming Save-the-Day Heroes

CLOC Windup: How the Usual Suspects are becoming Save-the-Day Heroes By Paul Hirner, CE...

Putting Common Sense Into Motion: Mary O’Carroll at CLOC

Putting Common Sense Into Motion: Mary O’Carroll at CLOC By Paul Hirner As we mentioned...

Cost Savings Achieved By Automating Financial & Compliance Processes

The risks of EUCs are obvious, and the automation savings can be big.

Global Teamwork Takes You Higher

Global teamwork takes you higher By Heidi Coraizin I came across this quote the other d...

10 Highlights from CLOC Institute 2017

10 Highlights from CLOC Institute 2017 By Paul Hirner, CEO We already said we’d be comi...

Parallel Yeah! Multi-pathway Workflows and the Parallel Tool

Parallel Yeah! Multi-pathway Workflows and the Parallel Tool By Brian Wardell At ThinkS...

Transform Your Global Immigration Process

What are the features that set INSZoom apart?

Bringing Water to Your Village: What it Means to Automate

Bringing water to your village: what it means to automate By Dani Dayan Whenever I cont...

Who is the TAP Team When We’re Not Building Workflows?

At Mitratech, we spend most of our time looking at and building workflows. Any day we c...

Platform News You Can Use: TAP’s Latest & Greatest Features

Just when you think TAP can’t possibly get better…it has. ThinkSmart’s development team...

Gearing Up for the Second Annual CLOC Institute: Will we see you in Las Vegas in May?

Last year, the ThinkSmart team had such a positive experience at the first annual CLOC ...

Leveraging Technology to Support EUC Policy

How technology can create a reliable and accurate inventory of EUC applications.

Top Tips: What are the Key Components of an EUC Policy?

The key steps and practices you need to consider when creating an EUC policy.

End User Computing Risk – Too Critical for Energy Companies to Ignore

A guest blog outlining the importance of EUC risk in the energy sector.

What is End User Computing Risk and Should You Care?

A guest post by Sam Lee explaining the importance of managing EUC risk.

In the Insurance Sector, Data Governance is Back on the Agenda

FDIC Urges Improved Vendor Management

Banks are being directed to improve their third-party risk management.