Major League Baseball

About the Organization

A Major League Baseball team, based out of the Midwest, has been a staple in professional baseball for over a century. With a commitment to excellence on the field and community engagement, they’ve made waves in both baseball and their community due to their team’s investment in organizational culture.

In Major League Baseball, precision isn’t just reserved for the field — it’s essential in every aspect of the organization, including HR operations.

One leading MLB team, dedicated to maintaining top-tier talent and compliance throughout its clubhouse, turned to our integrated Background Screening and I-9 solutions.

Learn how they enhanced their hiring process, reduced risk, and ensured seamless compliance — all while staying fully integrated with their HRIS, Paycor.

The Challenge: Before Mitratech

Stepping Up to the Plate

With a relatively small HR team (only four people), this department bears the brunt of a lot throughout the calendar year. While navigating their local club’s HR responsibilities, they also employ 350+ full-time staff members across various locations and affiliate clubs nationwide. This diverse workforce necessitates an HR team that is well-versed in both the organization’s unique needs and the distinctive rhythms of baseball.

Their busiest time is during the baseball offseason, from December through February, as they hire new staff for the upcoming season, including interns, full-time employees, and game day staff. With the busy hiring seasons and regular background checks, the HR team noticed a lot of time wasted – especially when automations and integrations were available.

The Solution: Comprehensive Background Screening with Mitratech

Pitching a Perfect (and Compliant) Game

After getting tired of the time wasted doing manual data entry, employee & new hire data not being shared across their systems, and having to rectify the errors that come with the tedious & duplicative work during hiring and onboarding, the team approached Paycor, their partner, to find a better solution.

Streamlining Screening

The first recommendation from Paycor was Mitratech AssureHire, a tech-enabled background screening solution. They highlighted the significant benefits of using Mitratech, particularly for handling seasonal hires. Now, they can easily upload spreadsheets containing information for numerous individuals and initiate bulk background checks, saving a substantial amount of time compared to their previous manual process.

Automating HR Processes

Next in the lineup for improvement was streamlining and automating the onboarding of their new hires, so they decided to adopt Mitratech’s Form I-9 compliance solution. HR professionals know the pain and risk of manual Form I-9s all too well. It’s not uncommon to have a line of employees at your door or a calendar full of scheduled meetings for ID verifications – this is exactly what the team wanted to avoid.

The Results: Peak Performance Achieved

Weeks of Time Saved

By leveraging Mitratech’s integrated Background Screening and Tracker I-9 solutions, fully connected to Paycor, the HR team eliminated countless hours of manual data entry and repetitive administrative work.

• Bulk Upload Functionality turned what was once weeks of manual “copy-paste” work into a streamlined upload-and-go process.

• During peak hiring seasons — including onboarding up to 900 seasonal employees — the team saved several weeks of processing time.

Streamlined Operations = Faster Onboarding

Automation through Mitratech’s HR technology created measurable efficiency:

• Seamless integrations between systems enabled HR to move candidates from offer to onboard faster, with fewer touchpoints and less risk of data errors.

• Mobile-friendly onboarding and automated compliance reminders improved the candidate experience while maintaining full compliance.

The result: faster, more accurate onboarding during the most critical times of the season — giving the HR team time back to focus on strategic initiatives and clubhouse culture.

Reduced Compliance Risk

Manual I-9 processes and background checks previously exposed the team to potential compliance errors. With Mitratech:

• Built-in compliance guardrails and automated reminders ensured no deadlines were missed.

• Automated adverse action workflows safeguarded consistency and fairness across hiring decisions.

Empowering Strategic HR Impact

Instead of spending time fixing errors or chasing paperwork, the HR team is now able to dedicate that reclaimed time to higher-value activities:

• Supporting internal staff and players across the organization.

• Advancing community and charitable initiatives that define the team’s off-the-field legacy.