Understanding Key Topics for Code of Conduct Training Options

An organization’s code of conduct training should cover a range of risk topics, often depending on the organization’s industry and geography. Most code of conduct training for businesses might include the following risk topics:

  • Conflicts of interest
  • Protection of company assets
  • Discrimination, harassment, and bullying
  • Confidentiality and data protection
  • Fair dealing and trade practices
  • International trade activities
  • Workplace health and safety
  • Environmental protection, social responsibility and sustainability

Addressing Ethics and Compliance Risks

A strong code of conduct training should cover a range of other topics that relate to applying the organization’s ethics and compliance program, including:

  • Leadership commitment to ethics and compliance
  • Compliance requirements
  • Employee expectations to support ethics and compliance
  • Manager expectations. for managing staff
  • Resources for guidance
  • Reporting and whistleblowing
  • Consequences of non-compliance
  • Non-retaliation for raising concerns

Syntrio’s Instructional Designs for Code of Conduct Training

For code of conduct training to be effective, it should do more than repeat the content in the code of conduct. It should seek to increase learner awareness of the code, build appreciation for and understanding of the code’s standards, and enhance skills in applying the code’s standards to daily work activities. To achieve these objectives, the training should incorporate various techniques, such as the following:

  • Introductory scenarios
  • Instruction
  • Examples
  • Exercises
  • Review Quiz

Syntrio’s code of conduct training can be conducted in various ways, including the following:

  • Instructor-led Training
  • Online Training
  • Reminder and Reinforcement Videos

More about Syntrio’s Instructions Design Methodology

What Benefits Does Online Training Offer?

Online training can offer numerous benefits in code of conduct training, including providing greater consistency in training delivery versus ILT or webinar training, where the quality of training depends on the instructor. The quality and consistency also may vary widely if numerous instructors are used.

Online training also allows learners to complete the training on their schedule. And it can easily include exercises and quizzes that help the organization learn about the learner’s experience and ensure they attain a certain learning sufficiency before completing the training.

And importantly, online training can easily include rich media elements, like scenario videos and exercises that best engage the learner. Employees are not passive receptors listening to a “talking head” but active participants in their learning. This form of experiential learning is found to increase learning attainment and retention.

For more information about Syntrio’s Code of Conduct Training and other online training courses.

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Editor’s Note: This post was originally published on Syntrio.com. In January 2024, Mitratech acquired Syntrio, a leading provider of ethics and compliance training, workplace harassment prevention, and anonymous hotline reporting solutions. The content has since been updated to reflect our expanded solution offerings, evolving compliance regulations, and best practices in ethics and risk management.