Mergers can present a unique set of ethical challenges.
Mergers and acquisitions (M&A) can be exhilarating yet turbulent times. While presenting exciting growth opportunities, they can also breed anxiety and a fertile ground for unethical behavior. The 2023 National Business Ethics Survey paints a concerning picture: M&A participants experience a 23.7% surge in misconduct compared to pre-deal environments.
Why the spike? Several factors converge:
- Employee anxieties: Job cuts loom large, fueling a scramble to secure positions—some resort to desperate measures, like fudging data or sabotaging colleagues.
- Reluctant whistleblowers: Employees hesitate to report after witnessing misconduct, fearing reputational damage or being labeled “troublesome” during a sensitive period.
- Leadership blind spots: Preoccupied with deal mechanics, leadership often overlooks ethics initiatives, leaving a compliance vacuum.
Pre-closing:
- Environment assessment: Evaluate the target company’s operating environment (high-risk industries, etc.)
- Ethics & compliance infrastructure review: Analyze reporting hotlines, policies, training, and past investigations.
- Current compliance culture assessment: Gauge employee attitudes towards ethical conduct and reporting of misconduct.
- Third-party vetting: Scrutinize key business partners for potential ethical shortcomings.
Post-closing:
- Cultural integration: Embed the desired compliance culture in the merged entity.
- Ethics & compliance training: Train all employees on critical risks and expectations.
- Clear policies & procedures: Establish and communicate concise regulations for acceptable behavior.
- Reporting mechanisms: Ensure accessible and confidential channels for reporting misconduct.
Your organization’s risk-reduction playbook:
- Risk assessment with teeth: Conduct a comprehensive ethics & compliance risk assessment, identifying areas of concern and developing targeted mitigation strategies. This includes educating and training impacted employees.
- Mandatory certifications: Employees facing new risk areas (e.g., international anti-bribery regulations) require certification to verify their understanding of updated policies.
- Confidentiality agreement reinforcement: Train employees handling sensitive information about their responsibilities and the consequences of confidentiality breaches.
- Cultural assessment: Uncover the “ethics temperature” of the organization through interviews, surveys, and focus groups. Identify employee views on reporting, acceptable behavior, and accountability.
- Championing whistleblowing: Emphasize the importance of reporting misconduct during M&A, highlighting how it safeguards the deal and fosters a positive workplace culture.
By acknowledging the potential for ethical pitfalls and proactively implementing these measures, organizations can navigate the M&A landscape more confidently, mitigating risks and emerging more robust and ethically grounded.
Remember, a successful M&A is not just about financial gains; it’s about building a foundation of trust and integrity.
Editor’s Note: This post was originally published on Syntrio.com. In January 2024, Mitratech acquired Syntrio, a leading provider of ethics and compliance training, workplace harassment prevention, and anonymous hotline reporting solutions. The content has since been updated to reflect our expanded solution offerings, evolving compliance regulations, and best practices in ethics and risk management.