Identity as a Service

Take I-9 Work Off Your Plate Without Adding Headcount.

Mitratech I-9 Pro: Expert-Run Virtual I-9 Verification.

Mitratech I-9 Pro

How I-9 Pro Works? 9 Steps to a Perfect I-9

Every step is run by a trained I-9 Pro expert, not left to a manager's calendar.

  • 1

    Kickoff & Documents

    The process is triggered through your HR system, ATS, or directly by a manager. The employee completes Section 1, then uploads front and back images of their identity and work authorization documents.

  • 2

    Virtual Verification

    The employee self-schedules a virtual appointment and receives a confirmation with reminder and rescheduling options. An I-9 Pro expert then meets with them live over Zoom to verify documents for accuracy and completeness.

  • 3

    Completion

    The expert completes Section 2 as the authorized representative. E-Verify is handled by your team or by I-9 Pro, per your preference. A fully compliant I-9 is returned to you, ready for your records.

Most I-9 software tells you what to do. I-9 Pro does it for you. Your team hands off verification to our own compliance experts, who run virtual I-9 reviews end to end — capitalizing on DHS rules that permit virtual document inspection to deliver effortless identity verification while minimizing the burden and cost of adopting a new process.

WHO IT’S I-9 PRO FOR

I-9 Pro is Built for Teams Who Hire Fast, Often, and Everywhere

If your hiring is high-volume, remote, distributed across states, or simply too fast-moving for manual I-9 walkthroughs, I-9 Pro was built for exactly that. No new software to learn — just a compliant I-9 handled by compliance experts.

“Mitratech really fixed our I-9 problem from top to bottom, left to right. I-9s simply are not an issue anymore.”
— Angelica Gamble-Wong, Senior Vice President, People Services, Rubio’s Coastal Grill


See it in Action→

I-9 Pro is Built for Teams Who Hire Fast, Often, and Everywhere

Not ready for a demo?

See exactly how a virtual I-9 review works before you talk to anyone.

Why HR Teams Choose I-9 Pro

  • I-9 pro services built for Quick & Efficient Onboarding

    Quick & Efficient Onboarding

    Our platform’s internal verification team is ready when your new hires are. No need to find time to walk employees through their I-9.

  • I-9 pro services built to Ensure Compliance

    Ensured Compliance

    Backed by a company built on compliance. Every I-9 Pro expert is trained on the full complexity of Form I-9.

  • I-9 Pro Services for agile HR Teams

    Agile HR Teams

    Frees HR to focus on what really matters instead of getting bogged down in I-9 tasks.

  • I-9 Pro Services for More Convenience

    More Convenience

    Virtual appointments work for both the I-9 manager and the new hire — no travel, no scheduling conflicts.

  • I-9 Pro Services for More Predictable Cost

    More Predictable Cost

    A reliable, expert-run process for far less than managing it internally.

  • I-9 Pro Services for Future-Proof Solution

    Future-Proof Solution

    Built to scale with your business as your hiring volume and workforce complexity grow.

I-9 Pro: Frequently Asked Questions

What is I-9 Pro?

I-9 Pro is Mitratech’s remote Form I-9 verification service. After a new hire completes Section 1 online, they schedule a live video appointment with one of Tracker I-9’s trained compliance experts, who reviews the employee’s identity and work authorization documents and completes Section 2 — no in-person meeting required.

How Does I-9 Pro Work?

The employee completes Section 1 online, uploads images of their identity and work authorization documents, and schedules a live video call. A Tracker I-9 compliance expert reviews the documents during that call and completes Section 2 on the employer’s behalf.

Is my company eligible to use I-9 Pro?

Your worksite must be enrolled in E-Verify. This follows a Department of Homeland Security (DHS) rule that lets E-Verify participants use remote document examination as an alternative to in-person inspection.

What's the difference between I-9 Pro and I-9 Pro + E-Verify?

I-9 Pro completes Section 2 of the Form I-9 via video call. I-9 Pro + E-Verify does the same, and also manages the resulting E-Verify case on the employer’s behalf.

Is I-9 Pro compliant with federal I-9 rules?

Yes. I-9 Pro is built around the DHS rule (effective July 2023) authorizing remote document examination for E-Verify-enrolled employers, so it operates within a recognized alternative to physical document inspection rather than around it. Learn more.

Does I-9 Pro replace E-Verify?

No. I-9 Pro verifies identity and work authorization documents and completes Section 2. E-Verify is a separate federal system that confirms work eligibility; I-9 Pro + E-Verify is the tier that manages both together.

Does I-9 Pro integrate with our existing HR or applicant tracking system?

Yes. I-9 Pro can be triggered automatically through supported ATS/HRIS integrations, via the Tracker I-9 API, or started manually inside Tracker I-9.