Mitratech CEO, CCO Share AI Vision & Why Everyone’s Talking About Interact 2026
Mitratech’s CEO Mike Williams and Chief Customer Officer Lacy DeBruyn sit down together for the first time on Legal Maxxing™ to talk about where AI actually belongs in a business… and where it doesn’t. Mike’s framework: stop asking what AI can do, and start mapping the “day in the life” you want 12 months from now. Lacy’s, in her own words: human where it matters, AI where it scales.
They also dig into the AI mandate problem most companies are hitting right now (told to “get AI” with no plan for what it’s supposed to do) and how Mitratech is helping customers build one.
Plus, Maxx It / Kill It: Mike kills the fear of making a mistake and maxxes ruthless prioritization; Lacy kills the idea that AI is coming for human connection and maxxes curiosity. And a first look at the buzz building toward Interact this October in Phoenix, including one very deliberate tease about Legos.
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Liz Lugones
Liz Lugones is Mitratech’s Vice President of Value Experience. She is a transformational, human-centered leader with over 20 years of experience helping organizations modernize complex work by aligning people, process, data, and technology, bringing a Legal Maxxing™ mindset to elevate legal operations into a strategic advantage.
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