Business Change and Transformation Expertise

Resilient Changing provides support for End User Computing Management as an implementation partner for ClusterSeven/Mitratech solutions – conducting health checks, running Pilots, and production implementation – support for business case development, process and control design, project and change management and user training.

Experience of leading global, $multi-million and complex projects for financial services organisations, including:

  • Target Operating Model – design and implementation 
  • System implementation, e.g. Underwriting, Claims Management Finance, CRM, etc 
  • Process design, relocation, and transfer – on and offshore (nearshore, far shore)
  • Business integration as part of M&A support