Business Change and Transformation Expertise
Resilient Changing provides support for End User Computing Management as an implementation partner for ClusterSeven/Mitratech solutions – conducting health checks, running Pilots, and production implementation – support for business case development, process and control design, project and change management and user training.
Experience of leading global, $multi-million and complex projects for financial services organisations, including:
- Target Operating Model – design and implementation
- System implementation, e.g. Underwriting, Claims Management Finance, CRM, etc
- Process design, relocation, and transfer – on and offshore (nearshore, far shore)
- Business integration as part of M&A support