The best place to start with policy management is with the best practice wheel. An intuitive, easy-to-use solution should automate these best practices for you, so you can keep up with the complexities of managing policies and procedures.
To create an effective policy management program, you need to create a centralized repository where you can develop, create and maintain policies. This repository should serve as the hub to keep all your policies easily accessible, with an audit trail trailing behind.
With a central hub for policies, monitoring your policy management program becomes easy and intuitive. Set automated workflows for new policies to make sure the right people review the right policies at the right time before a policy goes live to your employees.
Automatically ensure version control so approvers only see the most recent version of a policy, making the review process a breeze.
Publish your policies quickly and get them in front of the right people in an easy-to-use fashion, no end-user training required. Determine the right way to communicate and trigger automatic workflows that send policies only to the people who need to understand and attest to them.
Stop wasting employee time by publishing everything. Instead, only share policies with the specific job titles that need them, without extra effort on your part.
With the right tool in place, management gains real time insight into who has accepted which policies, which version of a policy and when they affirmed receipt.
Affirmations help enforce your compliance program from the top down. They enable employees to understand the core values of an organization, as well as opt into them, aligning everyone from leadership down to the most entry-level employees.
Policies will never work properly if the people who create them don’t have insight into whether or not they’re communicating effectively. It’s therefore critical that leadership knows if employees understand their policies and procedures. The only way to gain this insight is to assess an employee’s knowledge through testing their understanding.
These assessments empower leadership to address knowledge gaps, remediate, review and change procedures as needed – all within the same system. It also automates routine surveys, to test that employees are putting those policies into practice.
Report and Audit
Ultimately, regulators want to see evidence that your compliance program is effective. Through your policy management solution, you should be able to quickly understand if your organization is protected, if you can prove that employees understand and comply with regulations and whether you published your policies in a timely fashion.
In other words, you should be able to wrap up everything you’ve done and demonstrate your program’s effectiveness by providing a full report, including a report on your surveys and test results.
While some people try to manage this process manually, the manual approach just doesn’t supply the level of robustness and detail you need to prove compliance to today’s regulators and build a defensible compliance program. Not to mention, that manual approach? It’s a waste of time and efficiency (and therefore, money).
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