Coronavirus Impact Solutions Center

Offering free solutions and support to help you maintain business continuity during the COVID-19 outbreak.

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Powerful solutions for combatting the effects of coronavirus in this time of need

Coronavirus has disrupted business operations all over the globe.  The steps we take right now will decide how long we’ll have to keep battling it, both as individual companies and as a society.

Mitratech is determined to support businesses in solving these problems. Regardless if you’re one of our clients or someone who has no idea who we are, we want to serve you and your business challenges during the uncertainty created by this pandemic.

Let’s remove some stress from the situation. Let’s mitigate together, and quickly.  Mitratech is now providing immediate solutions to all companies – and removing any worries about the cost.  Because they’re free of charge.

Please bookmark this page, as we’ll be adding other free COVID-19 resources, solutions, and workflows in the weeks ahead.

“Thank you for this.”

“Stay safe, keep safe!”           

COVID-19 Client Survey Respondents

Currently available COVID-19 TAP automated workflows

Human Resources
Onsite Visit Request Approval
Manage and assess requests from employees and contractors to access the office for various purposes.

HR Use Cases

TAP lets you design and launch workflows for every aspect of human resources. Check out how other HR professionals leverage workflow automation.

Onsite Visit Request Approval

Challenge

Certain privileged-access employees need to come back into the office to check on environments, or others may need items from the office to sustain their work-from-home situations. To ensure their safety and that of facilities staff, companies need a streamlined process for reviewing onsite visit requests.

Solution

  • The workflow can provide a secure, confidential transaction between HR and the employee; managers or stakeholders can be added at HR's discretion
  • An online form asks simple questions:
    • Do you currently have a fever or have you had a fever at any point in the last 14 days?
    • Have you been in contact with anyone who has tested positive for or shown symptoms of having COVID-19 in the last 14 days?
    • Have you traveled by air at any point in the last 14 days?
  • If any answer is a "yes," then an explanatory comment from the requesting employee is required.
  • Easy customizations allow HR to supply additional questions as they see necessary.

Benefits

  • The workflow can provide a secure, confidential transaction between HR and the employee; managers or stakeholders can be added at HR's discretion.
  • Requests are submitted and processed with far greater speed and minimized errors, delays, and costs.
  • Centralized tracking and reporting allows HR to have overview of all workflows in real-time.
  • Workflows are automatically archived in the Cloud for secure storage and accessibility for auditing.
  • The workflow is pre-built template but is completely customizable by HR (or in-charge department) to capture context a company cares about.

ROI

  • Impacts of the outbreak on operations and workforce wellness can be managed and mitigated quickly.
  • Employee morale benefits from a faster, more precise process.
  • Productivity is maintained with fast adoption and accessibility to employees and their needs.
Human Resources
Self-Reporting Risk Assessment
Quickly deploy a workflow allowing remote employees to report their health and COVID-19 risk status.

HR Use Cases

TAP lets you design and launch workflows for every aspect of human resources. Check out how other HR professionals leverage workflow automation.

Self-Reporting Risk Assessment

Challenge

Give HR managers a tool for capturing information about the health status and COVID-19 risk level of employees, especially those working remotely, in order to manage the impact of the virus on their operations and workforce wellness.

Solution

  • An automated workflow, including specification of stakeholders and notifications, offered as a pre-built template ready to use out of the box, but is completely customizable by the user.
  • An employee can report to Human Resources if they’ve tested positive for COVID-19, been in contact with persons who have tested positive, or report other risk factors or impacts such as recent travel to a high-risk location, a shutdown of their children’s school, or other items.
  • The workflow can provide a secure, confidential transaction between HR and the employee, or managers or stakeholders can be added at HR’s discretion.
  • Automatic notifications can prompt all participants to act in a timely manner.
  • All participants can consult a real-time view, from within the workflow, of what countries are still affected by the outbreak.
  • A form with embedded business logic asks the employee questions like…
    • What would you like to report?
    • I interacted with someone who had the virus and I will be in self-quarantine for 14 days.
    • I have a family member who is a high risk.
    • I recently traveled to a high-risk country or location.
    • My child’s school has been shut down.
    • Other
  • All questions have options to add comments.
  • Customization allows HR to add to add other questions as they see fit.
  • Once a form is completed, it can be automatically routed to the proper stakeholders/managers for review.

Benefits

  • HR gains a top-down view of the health/risk status of all employees, regardless of location.
  • Centralized tracking and reporting allows HR to have overview of all workflows in real time.
  • Workflows are automatically archived in the Cloud for secure storage and accessibility for auditing.
  • E-signature integration standardizes secure approvals.

ROI

  • Impacts of the outbreak on operations and workforce wellness can be managed and mitigated.
  • >Requests and followups are processed with far greater speed and minimized errors, delays, and costs.
  • Employee morale benefits from a faster, more precise process.
Human Resources
Remote Work Tracker
Review WFH requests, track week-to-week status, and any infectious disease issues precluding their being on...

HR Use Cases

TAP lets you design and launch workflows for every aspect of human resources. Check out how other HR professionals leverage workflow automation.

Remote Work Tracker

Challenge

Deliver a quickly deployable workflow that helps HR managers track the status of employees who are working remotely, and the health/travel status of them and their close contacts during a public health crisis such as the COVID-19 outbreak. It must ensure ease-of-use for the end-user while keeping everything aligned and audited internally.

Solution

  • An automated workflow, including specification of stakeholders and notifications, is available at no charge to existing customers.
  • The workflow is a pre-built template but is completely customizable by the client or their services provider.
  • In its first stage, the workflow allows the employee to request to work remotely by using a form containing a combination of entry fields and dropdowns to enter data including:
    • Requested start and end dates
    • Why are they asking to work remotely?
    • Will they be able to work remotely without distractions?
    • Do they have high-speed internet?
  • In its second stage, after the initial approved time period for working remotely has passed, the  workflow automatically emails once-a-week messages to employees that capture the following information:
    • Do they need to extend working remotely for another week?
    • Was the employee able to work remotely successfully last week?
    • If not, why? (A conditional pull-down with answers such as: WiFi issues, phone service issues, physical location, fill-in box for “other”)
    • Have you or anyone close to you traveled to any locations with elevated warning levels for a current infectious disease (such as coronavirus or influenza)? (Can link to a CDC monitoring page)
    • Have you or anyone close to you had contact with anyone that has tested positive for a current infectious disease?
    • Will you be able to successfully work remotely in the upcoming week?

Benefits

  • Centralized tracking and reporting allows HR to have overview of all workflows in real-time.
  • Workflows are automatically archived in the Cloud for secure storage and accessibility for auditing.
  • E-signature integration standardizes secure approvals.

ROI

  • Requests and followups are processed with far greater speed and minimized errors, delays, and costs.
  • Centralized tracking and reporting allows HR to have overview of status of all workflows in real time.
  • Employee morale benefits from a faster, more precise process.
  • Workflows are automatically archived in the Cloud for secure storage and accessibility for auditing.
  • E-signature integration standardizes secure approvals.
Human Resources
Request for Business-Critical Travel
Quickly deploy a workflow allowing you to filter and respond to employee travel requests.

HR Use Cases

TAP lets you design and launch workflows for every aspect of human resources. Check out how other HR professionals leverage workflow automation.

Request for Business-Critical Travel

Challenge

Create a corporation-wide workflow that can be quickly deployed to manage travel requests, especially during extraordinary periods (like the COVID-19 outbreak). It must ensure ease-of-use for the end-user while keeping everything aligned and audited internally.

Solution

  • An automated workflow, including specification of stakeholders and notifications, is available at no charge to existing customers.
  • The workflow is a pre-built template but is completely customizable by the client or their services provider.
  • The TAP-based request form contains embedded business logic, dropdown fields and other features to capture the following information:
    • The primary purpose of the meeting (including client name).
    • The date most recently confirmed by the client, office, or business leader as to when you’re needed onsite.
    • Location for departure location, destination(s), travel route, and method. Example: Departing by train from London’s St. Pancras station to Paris’s Gare du Nord station.
    • Travel dates.
    • Risk/impacts of not traveling such including negative impact on client/industry relationships, et cetera.
    • Alternative options such as teleconferencing, local or partner representation.
  • Once submitted, requests are automatically routed to proper stakeholders/managers for review.
  • Approval or denial notifications can be automatically generated and sent to requesters and managers.

Benefits

  • Requests are submitted and processed with far greater speed and minimized errors, delays, and costs.
  • Centralized tracking and reporting allows HR to have overview of all workflows in real-time.
  • Workflows are automatically archived in the Cloud for secure storage and accessibility for auditing.

ROI

  • Requests are submitted and processed with far greater speed and minimized errors, delays and costs.
  • Centralized tracking and reporting allows HR to have overview of all request statuses in real time.
  • Employee morale benefits from a faster, more precise request-and-response process.
  • Workflows are automatically archived in the Cloud for secure storage and accessibility for auditing.
  • E-signature integration standardizes secure approvals.

Tell us which workflow you want next!
Use our Feedback Form to let us know which TAP workflow we should work on to help you mitigate COVID-19.

You do NOT have to be a Mitratech client: TAP, and these workflows in their out-of-the-box configurations, are available free of charge to any company until September 30. Mitratech will even cover all hosting costs, so you can focus on protecting your employees and your business.  Contact us to learn more.

Two useful resources:

  • Download our free guide to the three free COVID-19 workflows we’ve just launched.
  • Watch our Webinar On Demand as our experts demonstrate how to use these workflows in practice.
TAP COVID-19 Workflows
Workflow Automation Coronavirus Webinar

GRC solutions for managing coronavirus risk

PolicyHub makes policy management easy in uneasy times

  • Right now, you need a quick, efficient, streamlined, automated way to draft, communicate, and capture employee attestation to new policies and procedures around COVID-19.  Because manual processes will be too costly and inefficient to execute a defensible compliance program.
  • PolicyHub solves the need by by letting you create, approve, and intelligently distribute policies and procedures, conduct, knowledge assessments, and provide quick yet sophisticated reporting – all in a single easy-to-use solution.

ClusterSeven Shadow IT Manager can reveal hidden risks

  • Even in ordinary times, most enterprises have End User Computing (EUC) spreadsheets and applications hidden outside of IT control that can create risk. That’s more true than ever as employees work remotely with their own devices and applications.
  • By using Shadow IT Manager or conducting an EUC Health Check, you’ll inventory and monitor those hidden files, and gain transparency, control, and confidence in the integrity of spreadsheets and data everywhere.
  • One eye-opening fact? 90% of companies that have us conduct an EUC Health Check find serious issues that require monitoring and control.

Accelerate your enterprise.

Transform your processes with best-in-class workflow automation.