Workflow Automation Use Cases

New Technology Projects

Challenge

Create a workflow or set of coordinated workflows to efficiently manage development of new technology projects.

Solution

• Online self-service forms allow users to request or launch new technology projects.
• Forms can prompt requesters to designate team members, who are automatically notified of their inclusion, role, etc.
• Primary, sequential and child workflows can be used to drive team and stakeholder collaboration in dynamic order across large projects, in multiple phases including strategy, design, testing or other development stages.
• Iterative collaboration workflows can include routing of design assets, spreadsheets and other necessary data among team members.
• Assets and feedback can be looped among the team so members can build on previous comments until a consensus is reached or decision is made.
• Automated notifications can alert workflow participants to complete time-sensitive or required tasks.
• Mobile access lets workflow participants access and act remotely.
• Centralized dashboard provides visibility into all tech project workflows across the organization.
• All workflow records, assets and documentation are centrally stored in a secure repository for later audit and analysis.

Benefits

• Collaborative workflows reduce need for meetings by providing a channel for enhanced input and iterative improvement.
• Drives more positive engagement and morale by fostering collaboration.
• Form and workflow customization means processes can be customized to any tech development process.
• Improved efficiency and process acceleration reduce costs and boost agility.
• Centralized monitoring drives real-time transparency and improved governance.
• Performance audits and analysis can be accomplished in detail thanks to automatic archiving of workflow records and data.