Co-Innovation in Action: Our Newest ImmigrationTracker Improvements

Even before ImmigrationTracker became part of the Mitratech slate of software solutions, it had been richly supported through the years by a product team committed to listening to client feedback, and working closely with them to develop the next set of enhancements.  That’s what users expect from best-in-class providers today.

These new changes to the ImmigrationTracker UX and interface won’t impact system workflows, integrations, reporting options, security features, nor other core functionality. We’ve improved aesthetics and accessibility, and any functional changes to the UX are solely to create a better user experience.

So what are the improvements?

• We designed and implemented persona-based Workspaces for each user role type: Staff, Contact, and Individual Users. Workspaces offer users quick access to business-critical activities.
• Implemented Megamenus for the following major objects: Organizations, Individuals, and Processes. Megamenus offer anywhere-to-anywhere record navigation – such as jumping from an Individual’s Family to their Closed Processes.
• Developed Hero Cards for each major object: Organizations, Contacts, Individuals, and Processes. Hero Cards offer users a birds-eye view of mission-critical data within each record and quick access shortcuts to quickly add and edit Status Histories, Government Documents, and more.
• Redesigned the end-to-end platform experience to ensure the application responds to the user’s browser size and resolution settings.

We’re always striving to make ImmigrationTracker easier to use, so we look to our customers for continued inspiration. As part of the Mitratech family, the team behind ImmigrationTracker has never been in a better position to further empower our customers with industry-leading immigration case management technology, responsive updates, and our commitment to unrivaled co-innovation.